The Iowa Clinic Urgent Care - West Des Moines Campus
5950 University Avenue, West Des Moines, Iowa 50266
About the Business
The Iowa Clinic Urgent Care - West Des Moines Campus is a leading healthcare facility located at 5950 University Avenue in West Des Moines, Iowa, United States. As a trusted provider of urgent medical care services, our dedicated team of healthcare professionals is committed to delivering high-quality and efficient treatment to patients in need. Whether you are experiencing a minor injury or illness, our state-of-the-art facility is equipped to provide prompt and effective care to help you feel better as soon as possible. Visit us today for expert medical attention in a welcoming and comfortable environment.
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Contacts
5950 University Ave, West Des Moines, IA 50266, United States
Opening hours
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
08:00 - 15:00
Sunday:
08:00 - 15:00
Reviews
"Very frustrating experience at this clinic! The nurse was friendly and helpful. But the doctor was not helpful at all. Went in for a sinus and/or ear infection, sore throat/swollen glands and bad cough that keeps me up at night hoping to get something to help me sleep and manage symptoms better. She did not check my glands or sinuses and barely looked at both ears. Once we ruled out no COVID, she she had no suggestions to offer to temper symptoms. She just seemed to want to move on since it wasn't COVID. I was very disappointed that she didn't act like a partner in my health. What a waste of time."
"They forgot about my 13 month old that had a double ear infection and was waiting for 40 min back in a room. I had to go and say something to clinical staff and within 10 min a provider finally came in. Will gladly go elsewhere next time!"
"Everyone I interacted with today was very kind and compassionate. I wish I had grabbed the nurses name, she was so careful with some of the testing I needed and gave me a heads up of what to expect prior. The doctor, I believe his name was William (?) was also very kind and very personable."
"Be expected to pay 150 at minimum. Was seen for 5 minutes to get a prescription for eye drops and that was my total. There are more affordable urgent cares in the area with better customer service."
"I have PTSD from a previous hospitalization in a different state and hadn’t been to a doctor in years because of it. Even going here, I was terrified and didn’t feel ready. However, both the doctor and nurse were so patient with me and so kind to me throughout the whole process. It went much smoother than expected because of their understanding of my situation. They both said they were happy I came multiple times, and I felt like they genuinely meant it and really cared about my health - mental and physical. I would love to thank them for such a positive experience my first time going back to the doctor. Would highly recommend this place"
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