Steinmann Family Health Clinic 1701 48th Street, West Des Moines, IA 50266

"Dr Steinmann is a smart, caring doctor. Unfortunately the clinic as a whole leaves a lot to be desired. Timeliness is absolutely terrible, prescriptions are late, results are sent in the mail/take weeks to receive and good luck getting anyone to call you back. The front of desk staff told me wrong information numerous times when calling in to check about tests. When I called again they told me "I am an adult it is not the responsibility of the clinic to call me with results every time I get a test done". If you can live with those issues, especially when it comes to health it will be a good fit for you. Unfortunately in 2024 I cannot recommend this clinic to anyone I know..."

"So grateful for Steinmann Family Health Clinic! Kind, compassionate & knowledgeable! The only place I trust for myself & family!"

"Dr Steinman seemed great at first, but after my husband told him how much pain he was in, he neglected to send in his prescriptions. This is after I had to call and remind them to send it over after we were waiting at the pharmacy for it. This morning when I went to retrieve his prescription the pharmacy they had informed me they never got it sent in. I then drove to the office in the below zero weather we have to see that the office is in fact closed, which is NOT listed on the website or Google. So now my husband will not he able to attend any Christmas festivities or see any family this year. I've never had such atrocious service from a healthcare provider before. The office isn't even open until 12/27 so my husband has to sit in pain for that long. I'm honestly shocked at lack of compassion from a doctors office."

"I was unexpectedly forced to find a new doctor, during a time that doctors were not taking on new clients, and the doctors that did, the visits were months out. It turned out to be a blessing in disguise. At the first visit, I started to explain my situation to Dr. Ed Steinmann. He said now wait, lets just sit here and get to know each other first. And we talked. After a few visits, as fate would have it, my elderly mother also needed a new physician. She has many health issues, and some that she will deny. Dr. Steinmann addresses those with her, putting himself in the first person. "You know, I have this annoying (whatever the diagnosis in denial is that day) and it really sucks. But since I lived on a farm, you did also, right? (always engaging her), this is what that experience showed me".. and he goes on to completely relate to her history, draw on her strengths and give understanding empathy. He never glances at me to confirm answers, she is his sole focus. So while I love him as my doctor, I absolutely adore him for becoming my mom's friend."

"I wish I'd have known about this medical clinic sooner. Everyone from the front desk staff to the nurses to Dr. Steinmann himself are incredible. It's never rushed, they're friendly and patient, and I've never felt like a burden or just a paycheck for them. I'm very happy to be a patient there."