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Farrell's Heating & AC
405 West 6th Street, Sioux City, Iowa, United States
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About the Farrell's Heating & AC
Farrell's Heating & AC is a trusted general contractor located at 405 West 6th Street in Sioux City, Iowa. Specializing in heating and air conditioning services, they provide top-notch installations, repairs, and maintenance for residential and commercial properties. With a team of skilled technicians and a commitment to customer satisfaction, Farrell's Heating & AC is the go-to choice for all your HVAC needs in the Sioux City area. Contact them today for reliable and efficient service to keep your home or business comfortable year-round.
Photos of Farrell's Heating & AC
405 W 6th St, Sioux City, IA 51103, United States
Opening hours of Farrell's Heating & AC
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
00:00 - ?
Sunday:
? - 00:00
Reviews of Farrell's Heating & AC
"What to expect for the bill: They will charge triple then what they quoted. They will say that two people came out, when only one did. They will not have the right part and have to leave and come back and that will also be counted for labor. Then when calling to question them, the owner will yell at you, and ask for you to never call them again. That is what you will expect after they fix anything in your house. Would not be using them again."
"Nancy answered our call bright and early on a Sunday when our furnace ignitor failed. She was very professional, knowledgeable, and had the required part on hand. Ferrell’s will continue to receive our business."
"Our furnace gave out last winter, They were quick to come out and give us a diagnosis and a plan to replace even though it was late in the day. They were very processional and understanding to the fact that we had a special needs person in the home and also that this was stressful timing. They were able to bring us space heaters for the time till they could get out and replace it. They made the replacement happen the next day. They were clean and respectful. They worked quickly and efficiently. Highly recommend them from the technicians to the installers and the management that helped us through the process. They went above and beyond and several levels and we really appreciated it."
"We have used Farrels’s for many years. Recently our 23 year old furnace started giving indications that a part was failing. Farrels quickly evaluated the issue and priced out both a repair and furnace replacement. We elected replacement and Farrels were able to start the install promptly. The install team was outstanding and we were very happy with the results."
"I had been smelling the scent of gas in one particular area of the house off and on. I called and set up an appt to have the heating unit serviced to see if that would remedy the problem or if the tech saw something major that needed more serious attention. They showed up on time but when the tech came to the house the only work he did was check for a gas leak. They did NOT perform the routine maintenance on the unit like I requested. And then they charged me $97 for the call out. I called back to the office and asked them why the tech didn't perform the service. They informed me there are 2 different kinds of service calls. 1 for service and 1 for repair. They said I only requested for a repair and since they didn't find any gas leak they couldn't do anything about it. I asked that they set up another appointment to have the unit serviced, only I would like the $97 credited to the next call out for the misunderstanding. They said they couldn't do that and that they owner (Rick Farrell) would call me back about the dispute. I explained the situation to him and he told me I requested the wrong type of service. I insisted I would still like to use them for the service call out if he would just credit the $97, and reminded him I am the customer here. He told me "just because you're the customer it doesn't make you right". I reminded him that I will never be using his company again and I will continue to go to his local competitor in the future. Sad thing is I used these guys for all of my duct work when I finished the basement two years ago as well."
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