UnityPoint Health - Iowa Methodist Medical Center
1200 Pleasant Street, Des Moines, Iowa, United States
About the UnityPoint Health - Iowa Methodist Medical Center
UnityPoint Health - Iowa Methodist Medical Center is a leading health institution located at 1200 Pleasant Street in Des Moines, Iowa, United States. As a premier hospital in the region, it is dedicated to providing high-quality healthcare services to patients in need. With a focus on patient-centered care, the medical center offers a wide range of services and specialties to meet the diverse needs of the community. From emergency care to advanced surgical procedures, Iowa Methodist Medical Center is committed to delivering exceptional care with compassion and expertise. Visit us today to experience top-notch healthcare in a welcoming and supportive environment.
Photos of UnityPoint Health - Iowa Methodist Medical Center
1200 Pleasant St, Des Moines, IA 50309, United States
Reviews of UnityPoint Health - Iowa Methodist Medical Center
"Absolutely unacceptable. Took us three three trips to three different locations before someone was willing to help. They “admitted” me but have left me in the ER as no rooms are available. Even though we were promised a room in a few hours. Sleeping on a non existent mattress hurt my back and prolonged my pain. Not to mention the lack of care and privacy or bathroom access. My poor boyfriend had to sleep in a metal chair. It was like pulling teeth to get him a blanket. Update: I am having testing done that is supposed to (their words) be done in a comfortable quiet environment with nobody coming in. That is not happening. The test was also supposed to be 5 hours long. It was 30 min."
"My brother law has fallen and was having severe back spasms, we went to the ER, what a joke, they took his information and then sent us back out to the waiting room, the pain was so intense that he was screaming in pain, watched other people get sent back that had arrived before us, in much better condition. When asked after 2 hours of waiting, how much longer they said they couldn't tell us. He literally couldn't breathe he was in so much pain. This place is a joke. I will never go here with anyone again. Pathetic lack of service or compassion."
"My daughter had a planned surgery today. The surgery was 5 hours. She waited another 3+ hours to get into a room. Knowing she was coming, why did they not have a bed saved? The in person nurses techs and doctors were all awesome. She had what is called a virtual admission check in. that is like a FaceTime with a nurse which would be great because she was very nice. However they have 2 beds in 1 room, my daughter had to say her name and and dob along with answering some very personal questions. Hello HIPPA. Her bed nurse call worked as far as sending buzzer out, but when the nurses called back it always went to the roommate. 1 tv on the other side of the room. 1 phone on the other side of the room. She was tired and sore after surgery and would have enjoyed seeing her children but there was no room for them to visit due to the congestion in the room. I just think that this could have been avoided with better planning. She should have had her room assigned when she got there. It was a planned overnight. We need to do better. Our sick and hurting patients deserve better"
"Received excellent care! Everyone was very friendly, empathic, knowledgeable & quick to help. They all seem genuinely interested in helping others the best & quickest way possible. Love the text updates while you're there to let you know the names of the staff assigned to your case & how personable all the staff is!"
"My father was admitted here six days ago due to a fall. We have had not one phone call from anyone at the hospital conversant with his condition so we have NO idea how he is doing, when he is to be discharged, how we can prepare, etc. I live 1,600 miles away and depend on the hospital for information. Outrageously poor communication during very trying times."
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