Thompson Floors, LLC 5615 4th Street Court Southwest, Cedar Rapids, IA 52404

"We used Kelly for purchase and install of new engineered hardwood in Feb 2023. Our flush mount vents didn't come in time for the original install dates. We still do not have the vents we paid for and Kelly has ghosted us. Incredibly disappointed."

"I want to convey how frustrated we are with Kelly and Thompson flooring. He won’t return our emails or texts. I asked for a phone call to finalize his quote and he has not called or emailed me back. We really wanted to go with Thompson Flooring, instead we are going with Carpetland. This was a situation where Thompson had the sale, all he had to do was communicate. Our house is 3200 square feet, its going to be over $35,000 for all new hardwood and carpet. Carpetland is more expensive, but we just can’t get Kelly to talk to us. It’s very disappointing."

"Kelly was awesome to work with. He was very knowledgeable with recommending things that would best fit our needs. We LOVE all the flooring and tile options he choose for our home. They are durable and look amazing."

"Probably the best experience i've had with flooring, something i know nothing about. Kelly, the owner, is very knowledgeable about his products and i felt completely at ease with the work he's done. He installed some new flooring in our home last year and its absolutely held up. Lots of choices. Its so good even my husband says he's impressed!"

"Do not buy from this dealer. You may get a better price than other dealers but he doesn’t stand behind his product or installation."