Cappel's Ace Hardware 506 North Jefferson Way, Indianola, IA 50125

"Nice clean store, staff is usually pretty friendly and helpful. The problem I have is their prices are so inflated, literally everything is a good 5 or more dollars than the same exact thing down the street at Walmart. I was excited when this ace store opened here in town because I hated going to the other hardware store around the corner, that store was/is way overpriced as well and staff is very rude and extremely slow. Unfortunately this store is way overpriced the same exact way. I only go here when I'm in a rush and don't mind spending extra money on the same exact items I can get much cheaper walking thru Walmart or ordering off Amazon. I would compare these hardware stores to shopping at a "convenience store.""

"I was looking for a garage door opener. I called the manufacturer while on Ace Hardware employee helped me locate what I needed; meanwhile the manufacturer could not confirm what I needed. Ace did great for me."

"Bought a Stihl attachment and asked if they price match which they said no and I was okay with that … came back 30 min later to return it because I found it cheaper and they said there’s no returns on stihl products no signs or mention of that anywhere will not be back to this location"

"Don’t go here if you want anything done somewhat fast. Cashiers slow, paint guy slow. Horrible"

"Great customer service. Went in there looking for a tap. They didn’t have it in stock. Was browsing their Stihl equipment. Gentleman was extremely knowledgeable and helpful on their equipment and different things to do to prolong the life of my equipment. I will definitely be purchasing items from them when I am in the area."