Bike World 126 South 3rd Street, Ames, IA 50010

"Bike World had the tubeless kit I was looking for and they got it shipped out with the QUICKNESS!! Thanks for a smooth / fast transaction!!"

"It was the cheapest SRAM 12 speed chain PowerLock links on the internet! Service was very fast! Fast delivery, etc… good bike shop to buy from!"

"Needed a front wheel bearing disassemble and cleaning due to squeakiness, with expected labor under an hour and could've been DIYed if I had the tools myself (google How To Service Cup & Cone Wheel Bearings). They made every attempt to sell me a new wheel instead and claimed that the wheel is not true, coming from the sales manager with no inspection. I repeatedly asked the technician if it is possible to fix the wheel, without explicitly telling them to perform bearing cleaning, to see if they will give me honest options. Clearly the sales manager pushed the sales and technician only recommended to replace the entire wheel, and we both pretended to not know what the issue was. I declined and discussed another issue with the weak braking power. Technician offered to tighten the brake pads, but the braking power issue was the excessive degreaser on the disc brakes which I have mentioned and know can be wiped off with a paper towel and isopropyl alcohol. Not sure what was looked at. Was kept in the store for an hour with no honest work done."

"My husband and I have been stopping into bike world frequently for disc golf supplies and always talked to Steve about the local courses. When it was time for a bicycle I knew I had to start there. I had been eyeing the Electra Townie bike series for years and when I had enough money I knew that I was going to buy one. I was able to get the last one in the shop after a quick test ride around the building. Steve helped me with picking out a helmet while the service team made sure my bike was ready for the road. He helped me install my new bike rack on my car and the service team installed my new bell and basket. They did everything with a smile and cheerful demeanor, even when we were outside in the cold installing my bike rack. The team was very knowledgeable about the sport and the bikes. I will definitely go back to them if I ever need service, parts, or another bicycle."