Arby's

"The absolute BEST service I've ever gotten in a drive-thru. Good, clear communication thru the speaker box, friendly at the window, easy exchange of money and food. Fast, fresh and professional. Somebody is teaching these kids right."

"Just came they were fast the kid at the drive thru was very polite and had great customer service. I believe he needs a raise. Food was made right and tasted great"

"The store is less than 2 miles from my house and It got delivered promptly. The fries were too hard to chew, the meat on my roast beef tasted sour like it had been sitting out, and my jalapeno poppers were ice cold in the middle. The only thing I could enjoy from my order was the shake. If I could give zero stars I would, I've made better food over a sterno can while three sheets to the wind. You should be ashamed."

"These 'premium nuggets' prepared by Arby's damaged my teeth and my children's teeth..these nuggets are advertised as juicy and tender under kids meals, they were the opposite in this case. If the 'nuggets' are being made like this they can be a choking hazard and were hard as 'rocks'. Do yourself a favor and always check your food before eating, I learned the hard way!! Instead of Arby's wandering why my small children didn't speak up about their hardened condition, they should be wandering how and why these were prepared and sent to a customer!!"

"Sorry if this is lengthy. This location was always staffed well when a private franchise. Greeted by a young girl who couldn't help me with the Arbys offer of free sandwich when downloading their app. She went to back to ask a thin sandy colored hair girl (supervisor). I didn't see an email so she wouldn't honor deal, though she hid behind the glass instead of speaking with me. I politely told the young girl if its too much trouble its okay. I bought a 5 dollar+ meal. Couple before me, myself and door dash driver all waited for counter service. Door dash says to me on the way out that he should have gone drive through. Indeed I said the same at the same time. These stores are graded by how fast their drive through is serviced. After the 3 customers were finally taken care of the dark haired manager came out to help the one customer at counter. If you are going to open the dining room, service the counter. I will stay at the Papillion store where they don't have these issues. Burnt fries in my packet. Sandwich was good. Also please don't hide from interactions with customers. We don't bite. Now I'm asked to go to corporate form to give them more information. Are you kidding. I gave you all you need."