Royal Nail & Spa

"Terrible experience. I went in for my sisters birthday but tried to leave due to them being busy and instead I got harassed to come back in. I felt terrified so I agreed to stay but when I got my nails done the experience got even worse! The lady doing my nails was incredibly aggressive, basically throwing my hands and yanking my fingers the entire time along with cutting me I can’t count how many times. Worst part is, the nails are crooked and there was SO MUCH extra product left on my fingers that I had to remove myself. Then they had the audacity to hand me a punch card. I left it on the counter, paid and left. I will NOT be returning to this salon."

"Lori is very talented! She was quick and very precise on my nails! They looked absolutely amazing after she was done! I am very, very impressed with her work! Thank you, Lori!"

"I usually have a great experience but today was the break of that. I had a gentleman this time around, was not friendly. Acted annoyed of me and my two girls who also got their nails painted. When getting a pedicure he made my toe bleed, not even a sorry nothing. Then when I show and tel what I wanted, always get the same color, and they did clear instead. Which shows my nails still dirty underneath and all the bumps from dust. >:( so sad bc I go there for self care, not to be seen as a quick buck . 120 and I was very disappointed"

"Just had my nails done at Royal for the first time in about a month and just like aways it was a decent experience. I get it, as a walk-in there's some wait time which honestly I appreciate to figure out what I want, but it probably wasn't more than 15mins. The tech complemented on the previous nail design which I admitted to getting in Rapid City but I can't drive 6hrs just to get my nails done everytime. Showed her a reference pic and she matched it the best of her abilities and I am quite pleased. I enjoy my time there. Not everyone does and I guess it just goes with your experience."