Walgreens

"Pharmacist called this location to see if my medication was in stock because my usual location was out and it was back ordered. They had it so my doctor called in script again. I then called to see how soon it could be ready since someone was nearby and could pick up if ready within an hour or less. I called at 11 AM and was told the soonest they could get it ready was 2:30 PM that day. Then suddenly my app was showing that the medication was out of stock. So I called and spoke to a girl and said we were just told that you had them in stock she says nope we haven’t had them in stock for a long time and I’m pretty sure it was the same girl I talked to this morning who said it could be ready at 2:30. No professionalism and no idea how to run a pharmacy"

"I always a great place to shop for your medicines and other needs. However the lady that checked us out was very rude and slow to us because we were wearing masks. And she acted as if you really didn't want to deal with us in the first place and was wanting other employees to check us out"

"The store itself is fine. This review is meant for the pharmacy!! Their open hours keep getting reduced, some days they aren't even open due to pharmacy staffing issues. Almost every time I try to go through drive thru they "can't find" my prescription. I go in, and it's usually there. Like ... that defeats the drive thru convenience I was going for. But my BIGGEST complaint is their programming issues. Their walgreens app is constantly telling me my prescriptions are ready, but when I go there, they are not. Or, when my doctor sends them over, they get lost. Seriously, this has happened several times where the doctors/nurses, etc. Can see on their screens that it was sent and received, yet prescriptions are getting stuck in some kind of queue in their system. Long story short, I have to call and get them resent. Like, Walgreens corporate, can you get IT in there??? Also, added pet peeve, they take forever (if at all) to answer the phone. I've recently been so annoyed with all their issues, that I've switched to a different Walgreens and so far, it's been WAY better. As I said, it's this location of Walgreens on Edgewood and Johnson that really needs to get their sh*t together pharmacy wise."

"Intended to get flu shots as we have before without any issues. This time we were asked for our Medicare card -- we have a Medicare Provider insurance but they wouldn't take it, they have before ! We left and went to anther pharmacy received the shots, no problem. In the future we likely won't go there."

"Jill Zimmerman is the pharmacist responsible for my review as I call 1 hour ahead of time to have them prepare my prescription. when I showed up after an hour I waited in line at the express pick up window for over 20 minutes while they sat in the back. When I asked why my prescription wasn’t ready they told me to fill out an application and apply for a job if I wanted it done faster. Some of the most poor customer service I’ve ever received. Hands down horrible experience for this life long customer. I am going to switch pharmacies because of this experience."