GameStop 3005 Wiley Boulevard Southwest, Cedar Rapids, IA 52404

"Horrible customer service. Allows you to purchase games online for store pickup that the store does not have. Nick claimed to be a store manager and then told me he would contact the manager with my issues. I told him I thought he said he was the manager, then he replied with “we are all managers here”. Disgusting customer service. Thieves. Horrible place to buy anything for your games."

"I recently purchased a video game console and some other items. The young man at the store was very helpful and very patient with me given my limited knowledge of the online/streaming gaming options that are available. I am glad that there are still businesses with knowledgeable and helpful employees out there."

"Called to get an estimate on a console and dude was like no you have to bring it in like it was an inconvenience. First off I work in a similar job and quotes are rough but if I can give one I will but to outright refuse is a joke. Never a good experience with these guys"

"I asked for Pokémon cards as my little brother likes to collect them. The employee asked me if I was a scalper. I told him I wasn’t and we were just collecting. He then told me it was the same thing, implying that it was just as worse?? That was really uncalled for… I don’t even know why he had to ask that and then move forward with that comment."

"I love this gamestop. The employees are great, and even if I don't buy anything, it's fun to stop in and just chill for a bit. Got Pokémon cards today and opened there for fun, and pulled some good ones. Always fun here"