U.S. Bank Branch 111 8th Street Southeast, Altoona, IA 50009
About the Business
The U.S. Bank Branch located at 111 8th Street Southeast in Altoona, Iowa is a trusted financial institution offering a wide range of banking and financial services to individuals and businesses. With a commitment to providing excellent customer service and innovative banking solutions, U.S. Bank Branch is a go-to destination for all your financial needs. Whether you're looking for a checking account, mortgage loan, investment advice, or simply need to deposit or withdraw funds, the friendly and knowledgeable staff at U.S. Bank Branch are here to help. Visit us today to experience the convenience and reliability of banking with U.S. Bank Branch.
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Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"Have been banking here for over 30 years and this bank has never disappointed. Went in this week for a new account and Kassai Manwarren took excellent care of me: she gave suggestions/recommendations with no pressure, and I walked away with everything I went in for plus some. Kassai even called me later in the week to see if I had questions. Great service!"
"Where does one go to exchange money?A bank...not this one. After 3 years of exchanging money here, they now will not without opening an account lol! My bank is in Ohio where I'd like to keep it. Any suggestions?"
"I came and waited 15 minutes, but no one picked me up. No one said hello or asked me what I needed help with?"
"Not friendly. Took 1.5 hours to open an account! They charge you for transactions (even putting money IN the bank). Then 2 days later said we owed them $185 for an old account and had to pay it. Those were bank charges for inactivity for an account that we were no longer using but had not closed! Not only would I not use this branch, I would not use ANY US Bank and can't believe anyone would want to work for them either!"
"I have been banking at this location for over 7 years. Recently the customer service has gone downhill. I am now on month 2 of waiting for a new debit card to arrive. This is my third attempt. I was told by one of the bankers that it’s “not there problem”. Well. When it’s been the same banker every time and I still have failed to receive a new card it is someone’s problem. If that’s how they feel about that, that’s how they feel about the money too."
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