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Karls TV, Appliance & Furniture Sioux City
4445 Sergeant Road, Sioux City, Iowa, United States
About the Karls TV, Appliance & Furniture Sioux City
Karls TV, Appliance & Furniture Sioux City is a one-stop shop for all your home needs. Located at 4445 Sergeant Road in Sioux City, Iowa, this institution offers a wide range of electronics, appliances, furniture, and home goods. Whether you're looking to upgrade your living room with a new TV, furnish your bedroom with a cozy bed, or stock up on kitchen appliances, Karls has you covered. With a reputation for quality products and excellent customer service, Karls TV, Appliance & Furniture is the go-to destination for homeowners in Sioux City and beyond.
Photos of Karls TV, Appliance & Furniture Sioux City
4445 Sergeant Rd, Sioux City, IA 51106, United States
Opening hours of Karls TV, Appliance & Furniture Sioux City
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
11:00 - 16:00
Reviews of Karls TV, Appliance & Furniture Sioux City
"1st time customer. Tried this place to get a better service and install experience compared to your big box stores like Home Depot and Lowe’s. Never again with this circus. I had already done my research and was looking for a specific Bosch dishwasher model. Called Karl’s while shopping around and the salesperson Nick told me “we don’t have it in stock but I can get it ordered and installed in about a week”. I was about to hang up and then he interrupted me by saying he found one in the back room, but install was 1 week out. Didn’t 100% believe him at this point, but made the purchase anyway hoping for the best. Fast forward a week and I was having issues on my end changing out the water line because they wouldn’t hook up to copper, in preparation for install so i moved the appointment out another week. No big deal. Fast forward another week and they show up to my house with the wrong dishwasher (they confused two similar models) and they’re missing a $32 Bosch hard wired junction box part that was required for install, which I had also paid for at the time of purchase. Luckily my contractor friend had given me one in the meantime, so I had a spare on-hand just in case. They told me the correct dishwasher was magically on a truck for delivery the next day and then they added 1 more day on top of that until they could install it. Finally got it installed, Terron the tech is a good dude. Still waiting for my $32 refund. Wonder what happened to my original dishwasher they said was in the back room ready for me the day I made the purchase? A good salesperson would’ve also pointed me to the $100 Presidents’ Day sale rebate they had on their website. This was a Bosch specific that’s for shopping local. Luckily I found it myself. He could’ve also mentioned rebates for energy star appliances thru your electric company, another $25 thru NWREC that I found. These guys could be sooo much better. Until they acknowledge the situation, I’d rate them 0 stars, but sadly I can’t. Next time I’ll just install it myself and save the headache."
"My husband and I needed a fridge as ours decided it no longer wanted to keep things cold. At Karl’s we worked with Kiel who was extremely helpful. Helped us find a fridge that was in stock and in our price range. We were able to haul it home that day"
"Be careful when you buy the installation package on large appliances. They screw you over in what they promise and actually provide. Will take my business elsewhere in the future…"
"If I could leave 0 review stars, I would. I purchased a washer and dryer from Karl’s because I wanted to give my local small business, my business. However, very disappointed. I had my washer and dryer for about a year and suddenly my dryer started making a loud noise. I called right away, the technician came out and without even opening the machine claimed it was the rollers. He said he would order and it would be about a week. A week turned into a year! I can still dry clothes but extremely loudly. Within that year, my washer stopped draining water after the washing cycle. I called, explained situation, tech came out with the rollers for my dryer and to check the washer. He didn’t open the washer, but stated it was the drain pump. He installed the rollers for my dryer, but guess what?! It didn’t fix the noise the dryer still makes!! It has been a month since I called about my washer… called after a week and I was told part wasn’t in- which tech said would only take a week. The person in the service department wasn’t the most friendly. In addition of saying part is not in, he said he didn’t know when it would be in. Not even an approximate lead time. Needless to say, it has been a very frustrating situation. I spent a lot of money going with what I thought were top of the line appliances to get no service when needed. I never had any issues with previous washer and dryer like I have had with ge front loader from Karl’s. I’m not saying they sell junk, but their service is definitely not even a one star kind of service. I still don’t have a working washer and my dryer sounds like it’s ready to give up! Very sad and disappointed. At least when you buy at a big box store, you know you will get no service."
"Poor service. I visited your store in sioux city because I need to replace my refrigerator. The lady who we talked to seemed not happy to help us. I just felt she was ready to get rid of us. Not even explaining about the product we bought. I will be canceling what I ordered. She needs to know she is dealing with customers and needs to be trianed in customer service. We all have our bad days and moments, but you have to be aware you represent the company you work for."
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