Sleep Number

"Marques did an excellent job explaining the details of the various mattresses and frames to us. He was very knowledgeable and a joy to work with."

"Quincy was great. She was friendly and very knowledgeable. She didn't pressure us, but gave us all the information we needed to select the best bed for us."

"Horrible experience. First of all, I said repeatedly in the store in wanted one chamber as I am the only person who sleeps in the bed. The sales person sold me a dual chamber. After a fews weeks of irritation I called to get the mattress I had asked for in the store. I was advised to call customer service. Upon calling it was a nightmare. They said I was sold a bed that doesn't even come in a single chamber. I had to completely change bed models. Then I was told I had to pay $249 to exchange the bed. After some frustration they finally agreed to waive the fee. I was also told I would still have my 100 night sleep guarantee. the new bed finally came and I HATE IT. It makes my back hurt. I called to return it after 4 weeks. I was told i cannot do that. When you exchange all sales are final. I had to argue about what I was told, call back 3 times and now to find out that yes it was noted that i was told that. SO now i am returning the mattress but they will not take the base back which is $2000. WWWWWWTTTTTTTTTTFFFFFFFFFFFFFF? i could not be more frustrated. They said I was explained that in the store at the time of the sale, which i was not and my husband was also standing right there. DO NOT BUY ONE OF THESE JOKES OF A BED!!!!"

"The sale was the only thing that went good. The delivery was 2 weeks later then scheduled. Was told to get free setup when delivered for the extended wait time. The delivery people refused setup and were rude. The give a care for the customer is gone once they have your money. Won't buy from them again."

"We've been customers of Sleep Number for years. Their sleep products just keep getting better & better. We love our Sleep Number bed in Ms. Coach. Today we visited with Daniel on the lastest in Technology and can't wait to our new bed from him! There's a lot of bed companies out there, Sleep Number is a brand that you can trust and set your own Sleep level plus more."