Party City 5001 Sergeant Road, Sioux City, IA 51106

"I had an issue with my order and the manager the next day was awesome!"

"Recently visited the Sioux City store and the worker, Becky went above and beyond our customer service expectations. Very helpful and knowledgeable."

"It is a fun store and the employees are nice. It's always one of our stops for Halloween. The reason I am giving this store two stars is because of the condition of the store. Everytime I walk in, there are boxes and trash laying all over the isles. Merchandise just laying around. I dont get it. I work in a shop with construction and ag equipment in and out all day and the shop is cleaner that this store is on any given day."

"Probably the worst service anyone could ever receive at this location. I would rather pay 3x the price at a different location than to ever come here. The chick with the tattoos on her fingers is probably the rudest employee you have there and I know I’m not the only one who thinks this as ive expressed the disappointing service to other people and they seem to have the same issue with the same employee. Always rude and has snarky remarks when you ask a simple question about any product."

"Placed an online order for 50 balloons 1/2 light purple half dark purple. The day of pick up I realize 1/2 my balloons are being filled in the city where I work and the other in my hometown. Call as soon as I realize which is 10 minutes after my pick up time only to be told they have already been inflated and that they can pass it on to a manager but they are not the ones who placed the order. I explained I realize that because I called to just place the order and was told “ we don’t do that but you can go online.” The sales person “yes, that’s the way we’ve done it since March” where is the compassion, the customer service. An honest mistake and no empathy or willingness to even take my order number down but you were going to escalate it to a manager. All while I have the same order number for each 25. I’m passed frustrated that I’ve now wasted money and had to reorder another 25 and be charged. Celebrating 10 years of the passing of my grandmother and your company made it super smooth.. NOTTTTT!!!"