Great Clips 200 Army Post Road, Des Moines, IA 50315

"It's a second time I've had the same style as it seemed like she just rushes you through as far as getting a haircut I'm not very impressed I don't think I'll be going there anymore"

"This Great Clips location, IMO, has the best group of barbers. I’m retired Army, I’ve had my hair cut by all types of barbershops, all over the world, and I don’t trust any other Great Clips in the metro. Even their attention to my beard is very appreciated."

"If I could leave less than 1 star I would. I went in to get an inch taken off and they took off almost 4.What’s worse is that I was unevenly cut and I couldn’t tell by the way the girl was holding the mirror.I went to work and my coworkers told me that my hair was uneven in the back.When I got home later my roommate gasped asked what happened to my hair because of how uneven it was. I then went to see how bad it was and had a meltdown, I now will have to cut even more of it off because of how unevenly it was cut.I called the store and spoke to the manager who’s only solution was for me to come back and have them fix it. I have been traumatized by them once and I don’t want them to cut off another 4 inches plus I don’t trust them with my hair again. I asked if she could refund me but she was rude and said the only thing they could for me is for me to come back and have them cut it again. She then hung up on me. I just need a trim and instead I got 4inches sloppily taken off. Don’t go here unless you want to be given a bad haircut"

"Shout out to Kristin who took her time in fixing the mess done on my hair by Kim last time I was there. She always does a great job & doesn't rush through to get me out of her chair. Thank you Kristin!"

"Horrible experience my daughter wanted layers in her hair she showed her a picture of what she wanted and she got no layers. Didn’t even cut her bangs. Didn’t talk to her AT ALL. Her hair is all the same length not what she asked for. The first picture is what my daughter asked for the second picture is what she got. After emailing customer service like they said to do nothing has still happen no email back nothing. Save your time and go elsewhere"