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Venetian Nail Spa
101 Jordan Creek Parkway, West Des Moines, Iowa, United States
About the Venetian Nail Spa
Venetian Nail Spa is a luxurious beauty salon located at 101 Jordan Creek Parkway in West Des Moines, Iowa. Our expert technicians offer a wide range of nail services, including manicures, pedicures, and nail enhancements. Relax and unwind in our elegant and tranquil spa environment while receiving top-notch pampering and personalized care. Our goal is to provide each client with a rejuvenating and unforgettable experience, ensuring you leave feeling refreshed and beautiful. Visit Venetian Nail Spa for the ultimate indulgence in nail care and relaxation.
Photos of Venetian Nail Spa
101 Jordan Creek Pkwy #450, West Des Moines, IA 50266, United States
Opening hours of Venetian Nail Spa
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
12:00 - 18:00
Reviews of Venetian Nail Spa
"Spent over $120 to get acrylic tips for myself and daughter. My nail tech didn't say a single word to me and absolutely destroyed my cuticles. All of the nails on my right hand are mis-shaped and odd looking. The nail bed itself looks so bad. I also have scabs on all of my cuticles on the right side and two scabs on my left hand. I got these done a week ago and the nail bed is chipping and cracking. I will never go there again. At home we pay $35/each for acrylic tips, the nails look incredible, and they are very gentle. I have NEVER had scabs like this!"
"Super disappointed with my experience tonight. Went with a friend to get dip. One of the older ladies in this salon did them. I picked out a teal/baby blue color and showed her two different times which color I wanted. While she was dipping my fingers in the powder I noticed they were not taking on a blue color at all, but more of a white/silver. I asked her why they were not blue and she insisted that it was and once she put the top coat on the color would pop. I asked why they were this color and if it could be fixed and she said it was too late. My friend came over and pointed out which color it should have been right in front of her and the lady never even acknowledged the fact she did the wrong color even after both my friend and I told her about it. She cut my cuticle open 3 different times to the point they were bleeding then proceeded to charge me full price despite all these things. Never made an effort to fix them, apologize, or even discount me for this mistake. I later had to go home and buy nail polish at the store and paint over them. I have been here before and was pleased but this time I am beyond upset about the lack of service and just plain carelessness!! A simply apology or attempt to fix the mistake or even a coupon or a gift card would have been better than nothing but no."
"It was clean, but the wait time for the service was a bit long, they weren't particularly busy, only two or three customers. I enioyed my nail tech, she was very friendly and chatty and my nails look super nice! I wish they had more colors to choose from for the dip powders, but what I did choose came out vibrant. Overall, good experience, and I'll be going back when my nails need done."
"My mom and I went there last night. They asked us to sit next to each other and then came and took her somewhere else. The lady who did my nails spilled her gel base on my hand and didn’t clean it off so now my fingers have nail polish all over them. She also didn’t do my cuticles which is normally included in the service along with a hand massage and lotion (which were not included). My hands were extremely dry afterwards. I got dip matte black and the matte coat is not covering the full nail so parts are still shiny. My nails were also not filed down so they are uneven. My moms nails had their own set of problems too. This trip was my moms treat and they also overcharged her after telling her it was $25 a piece, they also did not do her cuticles and they look like they had grown out because of ti. We will not be going back here."
"Overall the service was lacking and not impressive. The biggest issue was the price switching, which I see other people have been complaining about. We asked what the different price levels were for pedicures as we were sitting down getting our feet washed. The gentleman told us $20 for the basic, then $40, and $50. We went with the $20 for the youngest girl in our group and the $40 for the other 3 of us. After the service when we went to pay the same gentleman told us it would be $25 for the basic and $38 for the other 3. It evened out so that was fine but my Aunt asked why they had told us a different price and the gentleman denied ever saying that, trying to show us the menu after the fact. He even asked the other 3 employees if they had told us the wrong price even though he was the one who did it. Just annoying that they can't tell us the correct price to begin with or admit that they told us the wrong price. In terms of the overall service it was pretty generic. I've seen other salons do more for the same price in terms of shaving dead skin off your feet - this place does not do that. The employees were kind of demanding and didn't say much to us or seem very thrilled to be there in general. I always have a better experience when the employees are friendly and seen to enjoy their work."
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