Great Clips 3769 EP True Parkway, West Des Moines, IA 50265

"Best Great Clips ever. Carrie was amazing. I will be back again for sure."

"Had a horrible experience. I called to see if I could get a refund and they totally denied it. Never again. Don’t suggest cutting your hair here. Not the first time"

"Been to a few locations and had many different stylists and have never been disappointed. I somehow have more consistency with Great Clips despite never having the same person than when I used to go to the same person at more traditional haircut places. Their prices are also very reasonable and if you keep the receipt when uou pay full price there's a coupon for a $12 cut if go back to the same location again."

"Today was my first visit to this salon. I hadn't had a cut for about 4 months and desperately needed a cleanup of my long, curly hair. The stylist was attentive and polite, and made nice conversation while still being focused on my hair. She recommended some products I could get "over the counter" to save some money because I wasn't prepared to buy products in the salon. While we did have to cut off more hair than I wanted to, she was clear and honest about where the damage was in my hair and why she thought this was best - and allowed me to decide before she took the length. I'll definitely come back. I believe the stylist's name was Karen, or Carla."

"I went in on 12/4/22 at 12 and sat down and while I didn’t wait long the service was absolutely horrible. The lady with black hair who did mine used a brush that had hair in it that wasn’t mine, didn’t clean up her station after her last client, and botched my hair big time. Before she even cut my hair I told her that I wanted no more than one inch off with light layers. I have very long hair and I have an emotional attachment to my hair. She then proceeded to cut my hair and as she was doing it in the most lazy was possible ( she didn’t section it and was cutting it on the cloak) messed up and made one side of my head about an inch shorter than the other. She also took off around two inches off when we agreed on one. I payed and left her a tip and left. Later that night I was able to notice a huge difference in length in my hair and went to get it fixed and the stylist that I went to, to get it fixed noticed the problem right away and had to take another two inches off my hair. So long story shot I went in to get one inch cut off and went to bed with 4 inches off my hair. I will never go back to any great clips ever, the uncleanliness and unfriendliness is absolutely insane. I DO NOT recommend going to this location or any other great clips location if you like your hair."