Star Nails 2015 West Broadway, Council Bluffs, IA 51501

"Great nails, bad service. Did a wonderful job Thursday on my nails. The polish however wore significantly overnight, chipping in multiple places. No big deal to me, I just ran in to have them fix them, however the lady then told me it was my fault, I must of done something and she could help me in 4 hours or even better two days. In the meantime I'm left with some chipped and some completely unpolished nails for our Saturday wedding plans. Id just go ahead and drive a little further to Mia Nails. They got me in right away even though they were slammed and fixed a problem that wasn't even theirs!"

"This place is a circus and I feel like a clown for going here. I went with two friends to get pedicures. They’re so understaffed they kept bouncing between clients. The lady, Lisa, cheese graded the bottom of my feet until they bled! My nails are cut so short they hurt. My foot hurts when I walk. No nail prep and hours later it’s starting to chip. We asked for a $55 pedicure to be charged $75 out the door. When I called to ask about a refund she told me she could redo them for 50% off. I’m 15 so my mom called to inquire about this and she said no she will redo for free. But I do not want to subject my feet to their torture. I would avoid this place at all costs."

"I started going to Star Nails earlier this year. I was only disappointed with one of the employee's work but all the other times have been great! The last couple of times have been with Cindy and she is wonderful! Here is a pic of her latest work, I am absolutely in love with it!!!"

"My best friend and I went to get our nails done. We asked prices ahead of time and at first they were friendly and had lots of information. I asked about a color and got immediately asked “are you sure? It’s expensive”. After getting my nails done, I had noticed that a couple of fingers were bleeding from the drill. I politely asked for a paper towel and the tech immediately started applying liquid labeled alcohol, and some blue gel that burned like FIRE. When I said that I was unhappy with my service, they told me that they can’t refund me without removing my nails. I waited 45 minutes for the manager to arrive just to be told if I wanted a refund then I could sit down and she would remove my nails for me. I was really excited about this place and the fact that it sucked was disappointing to say the least."