Chase Bank
3621 Merle Hay Road, Des Moines, Iowa 50310
About the Business
Chase Bank is a reputable financial institution located at 3621 Merle Hay Road in Des Moines, Iowa, United States. As a leading bank in the industry, Chase offers a wide range of banking services including personal and business accounts, loans, mortgages, and investment options. With state-of-the-art ATMs conveniently located on-site, customers can easily access their accounts and conduct transactions with ease. Chase Bank is committed to providing top-notch customer service and financial solutions to help individuals and businesses achieve their financial goals.
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Contacts
3621 Merle Hay Rd, Des Moines, IA 50310, United States
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"I had to close out my deceased parent's bank account this year, and I am very grateful that Laura and Fabiola were able to help me. They were polite, professional, and knowledgeable, and I appreciate how well they treated me -- considering I myself was not an actual customer and I was closing out the account for one of theirs. Thank you."
"I drop off my deposits here for work and everyone here is extremely friendly. They always learn customers names and make them feel welcomed. Everyone here deserves a raise amazing staff"
"Chase has made banking a lot more easier. To walk in to your deposits at the ATM cash withdrawal the whole nine yards. I've been with them for over 20 years and I love being with them all that time excellent company."
"Wow. Just. WOW! I had read some mixed reviews about this branch prior to my visit with them, so I wasn't sure what to expect when I went in. I can say with confidence that this branch gave me the best banking experience of my life! I've done business with Bank of America, Wells, and a couple online-only banks, and this Chase branch (And their phone support for that matter) have been nothing short of phenomenal. I went in at 9am, without an appointment, to set up a new business and personal account here. Ricky Crawford was the banker who helped me out, and despite having a 10AM appointment scheduled, he said he would do what he could to get this done before the appointment to make sure I got what I needed on that visit. His 10AM never showed up, and we worked until about 11AM to get all the accounts I needed setup, and he made sure I had everything set up to use my accounts before I left. I'd be here forever typing if I went into everything he did for me, but let me just say, any questions I had, anything I needed, he did everything he could to get it done. Laura, the bank manager came in to visit for a few minutes to introduce herself, just an over the top first experience with Chase. If there's one thing I could recommend to Chase: CLONE RICKY. This guy was absolutely amazing. I left the branch wishing him and I could be best friends. Seriously. Very impressed, and I see a long future relationship with Chase ahead."
"Attentive and friendly staff. Large branch office where they seem eager to go out of their way to serve their customers and earn new business. Kind of a strange location but I'm glad there is finally a Chase location in the greater DSM area."
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