Launch Servicing
5109 South Broadband Lane, Sioux Falls, South Dakota 57108
About the Launch Servicing
Launch Servicing is a cutting-edge institution located at 5109 South Broadband Lane in Sioux Falls, South Dakota. We specialize in providing top-notch servicing solutions for businesses looking to launch their products or services into the market. Our team of experts is dedicated to helping our clients achieve their goals and maximize their success. Whether you are a startup or an established company, Launch Servicing is here to support you every step of the way. Join us and let's take your business to new heights together.
5109 S Broadband Ln Suite 400, Sioux Falls, SD 57108, United States
Opening hours of Launch Servicing
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Launch Servicing
"This company reported my loan to the credit bureau twice so that it looks like I owe twice what I actually owe. I called them and they told me to call the credit bureau. I did and they immediately sent the company an email requesting that they correct their mistake. So far, nothing. As a result of their mistake, my credit score is not good enough to get a loan from my bank that I need. I recommend getting a loan from your local mobster loan shark before you do business with them."
"If I could give this place 0 stars I would. This is by far the WORST company I have ever dealt with. I had student loans through this company back in 2020. They have just recently reported me as late on two payments which has lowered my credit score (these loans have been paid off for years). I have been told multiple times by several different customer service representatives from Launch that I was never late in payments and that they do not know why I have been reported as late. I disputed the late charges with my credit bureau AS THEY TOLD ME TO, and then the dispute was declined by Launch. I have submitted paperwork to Launch showing the late status on my credit report, talked to several different representatives, and still nothing has been done and no one "knows how to fix it". Then when you try to speak to a supervisor, they tell you they have to submit a ticket to be called back by a supervisor within 24-48 hours. All of their representatives are incompetent and have no clue on what is going on or how to help you, so they just dismiss you hoping you will just give up. I am at my wits end with this company and will not stop until these issues are resolved. I DO NOT recommend this place. Take your loans through LITERALLY ANYONE ELSE."
"Despite being a diligent and loyal customer, I have encountered significant issues that have adversely affected my credit score and, consequently, my financial well-being. Despite making consistent payments and even paying in advance, my account was reported as late to the credit bureau, resulting in a sudden and substantial drop in my credit score by 86 points. This discrepancy was exacerbated by conflicting information regarding payment dates and the status of my account, with Launch Servicing initially claiming my account was current but later dismissing it as a "glitch." I have diligently pursued resolution by filing multiple disputes and providing evidence of my payment history, only to be met with dismissive responses and unprofessional behavior from Launch Servicing representatives. This lack of accountability and cooperation is unacceptable, especially considering the significant impact this error has had on my financial standing. As a loyal customer who has fulfilled their obligations and even paid off their loan in full, I demand a thorough investigation into this matter and immediate corrective action to rectify the inaccuracies in my credit report. Launch Servicing's negligence and disregard for customer well-being must be addressed promptly to prevent further harm. I expect a swift response and resolution to this matter, as well as assurances that Launch Servicing will take concrete steps to prevent similar issues from occurring in the future."
"My daughter's education loan was sold by Ascent to Launch. This loan has been paid in full for 6 months yet it still shows on my credit report and worse, her credit report. I would not recommend Ascent or Launch Servicing for any credit. There are better, professional lenders to build credit."
"First I want to say, if you're with this company through Merit America, run!!!!! Merit America is not worth this loan! There are free programs out there that has so much more to offer. Launch Servicing were deliberately prolonging the process of getting my loan deferred. I am a full-time student and my school electronically sent my enrollment status via National Student Clearinghouse(NSC) to have my loan deferred. I had to call Launch Servicing numerous times to check my loan status. Each time I called they wanted me to complete a form which defeats the purpose of the NSC process. I should not have to educate each representative of this process every time I called. It's like any time I mentioned NSC, I swear they were giving me a deer in headlights look. They kept sending me their forms to complete. NSC provides all the paperwork they'll need. I don't know if this a game that they play with customers or if their customer reps are really incompetent in doing their jobs. As of today, my loan is still in repayment status."
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