Kum & Go,

5830 SE 14th St, Des Moines, IA 50320, United States

"The worst customer service I've ever had at any kum and go in my entire life!!!! I will never return to this or any kum and go for the rest of my life and that goes for my wife and children as well!!!! You should be ashamed of yourselfs!!"

"Dude skipped me and alli wanted was a receipt for my gas that didn't print...again. very rude so I'm done with this place."

"Gentalmen & Security Lady, Best Night Shift Staff Tonight ! Kind Nice Helpful Respectful, I Will Be Back! Great Customer Service! 11-24-2023 Tonights Staff Need Regonition For Sure, Customer Service Kindness Can Be A Hand Full & Exhausting Dealing With Alot But They Were Great Staff & Great People & That Will Go A Long Way!"

"Definitely wouldn’t recommend this Kum & Go. I had someone fraudulently use my bank card and the manager on hand at this location on the morning of August 19th tried to give me a hard time. She was talking about how she didn’t think it was her job to provide me the receipt, and that it was my bank’s job to handle the situation. I politely informed her that it was her job Since she wasn’t aware of her job duties. You can do better Kum & Go!"

"This is the worst Kum and go in the Des Moines area. They came out to my car accused me of not paying for my stuff because I used self check out. They had to call and look through their computer just to tell me oh we see it went through here. The staff aren’t friendly at this location and the hot case food isn’t even that warm, definitely not up to food safety standards. Worst customer service, worst selections, and the products are literally covered in dust and probably need the dates checked on them. This is The worst Representation of Kum and go as a company. I hope they get it together, i will not ever come back."