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Shang Yuen
5717 Hickman Road, Des Moines, Iowa, United States
About the Shang Yuen
Shang Yuen is a popular Chinese restaurant located at 5717 Hickman Road in Des Moines, Iowa. Known for its authentic and delicious Chinese cuisine, Shang Yuen offers a wide variety of dishes that are sure to satisfy any craving. Whether you're in the mood for traditional favorites like General Tso's chicken or want to try something new like Szechuan beef, Shang Yuen has something for everyone. The restaurant's warm and inviting atmosphere makes it the perfect spot for a casual meal or a special celebration. Come visit Shang Yuen and experience the best Chinese food in Des Moines!
Photos of Shang Yuen
5717 Hickman Rd, Des Moines, IA 50310, United States
Opening hours of Shang Yuen
Monday:
11:00 - 21:00
Tuesday:
11:00 - 21:00
Wednesday:
11:00 - 21:00
Thursday:
11:00 - 21:00
Friday:
11:00 - 21:30
Saturday:
11:00 - 21:30
Sunday:
Day off
Reviews of Shang Yuen
"I picked up carryout from Shang Yuen yesterday and it was great. I called ahead and my food was ready in less than 10 minutes. (I would have tried the website ordering but it requires a login to order which is reasonable, I just didn't have time.) When I got there the counter service was excellent and the lady who helped me was happy to help me. I got Hot Braised Chicken (5 stars spicy) and it was perfect. The meat quality was good and not stringy. My food was still (temperature) hot when I sat down to eat. It had a ton of the entree and even came with 2 crab rangoons. I also got an order of crab rangoons and they were great too. I shared the crab rangoons with coworkers and they enjoyed them as well. I look forward to going back!"
"I'm sorry to leave a 1 star. I ordered chicken chow mein with the brown sauce the last three times, and everytime it is different. Very bland. I told them about it and they said they have changed owners, and they want to go by their ingredients. That is fine, but they need to change the Restaurants name. The food IS NOT THE SAME. I have asked for the owner to call me several times with no response. I talked to someone who works there, and they said why they aren't calling me back, because they probably just don't care to hear. That is pretty sad, this only helps them to be better. BE AWARE ITS NOT THE SAME. So, so sad."
"As a top reviewer, I’m afraid I have to report the last 3 visits of bad service and food. *1- the lady was not friendly although we spend at least $60 per visit. She charged us twice- even though we showed her the debit with her business taking a hold for the amount she charged. She refused to serve us without paying again. So we paid twice. Fluke- maybe. I give the benefit of the doubt. It's inconvenient to have an extra hold period. *2 different visit, couple weeks later. She charges us once again- same excuse. “Oh I forgot to hit a button”, odd as this is the second time the same women. We AGAIN showed her our bank debit of the amount she put in- she refused to give us our paid food without “swiping” again. I’m a former fraud investigator and red flags began to rise. When we got the food it contained so much red pepper, barely edible. *I do like spicy but I’ve NEVER had it that bad. My make up melted off for reference. Ugh. Also, we watched the next two customers pay and the “worker” had no issues hitting the right button for them and not charging twice. Odd. *3 visit two days ago. We decided to take cash and when we handed it to her she did a fake laugh- and was like “oh you bring cash” and my husband said, yes we do carry cash from time to time. Again the red crushed pepper was inedible and I tried to get my moneys worth but couldn’t finish. I’ve woken up sick for the past two days. These visits were plain awful. It’s too bad because we “used” to love going there- but with these three unfortunate situations- we cannot recommend, and if she seems like she is annoyed with you, think twice on ordering. Just no!"
"I had issues with changes to the Lo mein a few months ago. I’m happy to report order has been restored. Great beef Lo mein just like the old days. Thank you!"
"The food is good. But yesterday I had a bad experience. I got two soups. The value was six dollars. I gave a low tip because the only thing I did when I arrived, she filled the two cups of soup and handed it to me in a container. As I left the restaurant she shouted complaining about the tip. This place serves everything in disposable packaging. They don't even bother to wash glasses and plates and the woman who served me was extremely rude, shouting because of the tip I gave. I would come back for the food, which is good, but I wouldn't want to meet her there, because I would argue that scene for sure. Yesterday's attitude only made me less willing to tip more when I return to this place."
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