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Delta Dental of Iowa
9000 Northpark Drive, Johnston, Iowa 50131
About the Delta Dental of Iowa
Delta Dental of Iowa is a leading dental insurance agency located in Johnston, Iowa. We provide comprehensive dental coverage to individuals and families, ensuring access to high-quality oral health care. Our mission is to promote oral wellness and improve overall health by making dental care more affordable and accessible. With a commitment to excellence and customer satisfaction, Delta Dental of Iowa is dedicated to helping our members achieve and maintain healthy smiles. Contact us today to learn more about our insurance plans and services.
9000 Northpark Dr, Johnston, IA 50131, United States
Opening hours of Delta Dental of Iowa
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Delta Dental of Iowa
"I thought there were laws that prevented businesses from misleading customers. Literally no place listed on your website takes delta dental. And I should not have to drive to Omaha from Council Bluffs to get treated. I will be complaining to Medicaid and contacting a state representative about the misleading information that you guys have."
"We've been learning that Nebraska dentists in Omaha are dumping Delta Dental of Iowa coverage, telling patients with their policy that they'll have to go elsewhere. Seems dentists don't like being paid half of what is owed when charging fair prices that other insurance companies pay. Would you like it if your boss said "I'm just going to pay you 50% of your wages. I need to pocket the other half"? That's what they're doing to dentists and for folks who work for Iowa firms but live or get dental service outside the state, it's like not having coverage anymore. "Delta Dental: We take the money out of your paycheck and give you nothing in return." Tell your employer to fire this cheat company and replace them with someone honest."
"I got 2 crowns in February. Delta Dental denied my claim with the explanation of "treatment does not meet criteria for benefit based on information received." My dental provider provided additional information as requested by Delta Dental and I received the same response for denial. My dental provider submitted an appeal and still the same response. I called Delta Dental numerous times and NO ONE can provide the specific criteria that was not provided. I called again today. The CSR couldn't provide anything besides a canned response. I asked to speak to a supervisor and was told that one was not available and that she would submit a request to have a supervisor call me. I won't hold my breath. This was $2,510 out of my pocket. I would provide a negative star review if it were possible."
"Delta Dental of Iowa is absolutely garbage! They have ridiculous long waiting periods before coverage kicks in. If you need anything major done, you’re expected to wait a year before insurance will pay their portion. By the time the wait period is over, my dental needs will be more critical than what they are now. They’ve also been unresponsive to my emails asking about the waiting periods. I’m canceling my coverage and will be looking for better, more responsive dental insurance provider. Wish I could’ve given zero or negative stars!"
"Monday Morning 10.8.18. Called Delta Dental to find out about charges from a new dentist that were considerably higher than what we paid at the previous dentist office. Wonderful Representative. She had exact answers to every one of the eight questions I had written down. She knew my policy. She knew the technical names of all the work listed on the Proposed Treatment. She knew how each treatment interrelated with other treatments. Although we are in Florida, she gave us the Maximum's that Iowa Dentist's could charge. What I read in some other reviews, was people wanted more coverage than was in the policy they were paying for. Not the case with us. We just wanted to know what coverage we had paid for compared to what the dentist was charging. Wow, great job, as I am older, and she was very patient in helping us understand. I would give her 6 out of 5 if I could."
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