Casey's,

9911 South 71st Avenue, Papillion, NE 68133

"I just paid for the works ( the best car wash) and am super disappointed, I'm pretty sure I was given the basic wash. My vehicle was not cleaned, and the wheels were visibly dirty after the wash. This is the second time I've had a bad experience at this carcwash location. This was such a better gas station before Casey's bought it and ruined it. I no longer recommend anyone to use this car wash as it has really gone downhill. Also, the gas pumps are regularly bagged as not in service. I avoid this location and all Casey's anymore. See the photos immediately after a $15.00 "Top of the line" carwash. ON 3-16-2024 at 8:30 a.m. What a JOKE and complete waste of money! Ever since Casey's bought up Fantasy's, the level of service(s) has plummeted at this location. DO NOT GO HERE! All Casey cares about is market share, not the customer experience."

"Cashier took their sweet time helping the customer in front of me, then proceeded to barely speak to me and look at their phone while serving me. The bathrooms are disgusting as well. I miss when Fantasy's was still open."

"Pretty disappointed that you make customers PAY $13 for a 1-GALLON gas can when it's an emergency. I was trying to help a woman who ran out of gas and was stranded, and I was forced to purchase an over-priced gas can to help her. You should have a community gas can at the store instead of taking advantage of your customers. I've never been to a gas station that doesn't have an emergency gas can available. Ridiculous. On top of that, your workers at the 72nd & Cornhusker store in Papillion, NE couldn't have been more rude and unhelpful about the entire thing. The female cashier sarcastically telling me to "have a good night" after I expressed my opinion about the situation was completely uncalled for. I didn't yell, I just said you guys should really have one on hand. Good thing people like your pizza, because your customer service is horrible."

"The menu for the carwash has now changed and is a little complicated especially if you have to make a rush decision while other people are in line behind you. I asked the cashier which option cleans your tires to which she replied "I have no idea." with about as much enthusiasm as a rock. I then asked her if maybe the other cashier might know but she didn't bother to ask the other cashier nor did she try to find out. So I tried as best as I could to decipher the new menu options myself and then paid. I got the feeling from her that she doesn't like her job and that attitude will drive away customers."

"This Casey’s is probably one of the biggest that I’ve seen yet. There’s a little bit of everything here. If you’re craving some snacks this is definitely a good stop. Also if you need gas you can grab some while you’re waiting for a pizza as well. They got everything imaginable inside that store. If you’re craving something sweet or something sour or something hearty they got it here. The ad they got all kinds of drinks from water to soda to juice milk and many more. They even serve breakfast. To add, they make their own donuts as well. You can’t get more fresher than that. I suggest their breakfast pizza with bacon. It’s incredibly delicious and very satisfying. Finally, they have a touchless car wash that is my number one go to for getting my vehicle washed. The staff working car wash work very hard and do a great job. I always tip them on the way out. The facility is always clean and free of trash. The isles inside the store are clutter free and are always well stocked. Their public bathrooms are very clean and my wife has no problem using them as well."