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About the Casey's
Casey's is a convenient one-stop shop located at 9645 Ida Street in Omaha, Nebraska. This institution offers a wide range of services including a convenience store, gas station, meal delivery, and a store for all your needs. Whether you're looking for snacks on-the-go, a quick meal, or filling up your gas tank, Casey's has you covered. With a friendly staff and a variety of products to choose from, Casey's is the go-to destination for all your convenience needs in Omaha.
Reviews of Casey's
"This store has the worst customer service I've ever encountered. My pizza was completely undercooked and so greasy. When I called them, they were rude and talked about me to other employees while I was still on the phone and could hear, while refusing a refund."
"If I could give less than 1 star, I would. I ordered food for delivery and it was never delivered. I called the store to inform them and was rudely told that it wasn’t their problem. This store has the rudest employees and they need to be trained in customer service. A satisfactory procedure needs to be implemented when orders are not received. I will not be doing business with this place ever again."
"Embarrassing—don’t promise a 16 minute turnaround and then when I get there 5-10 minutes after the pizza is due, tell me it will be about 10 minutes. My time is more valuable than that. I will not return to this location."
"No toilet paper, no paper towels, no respect for customer. Talked about how it's not their job to make sure they have paper towel because the have blow dryers. They don't check every ten minutes to see if toilet paper is out. Every stall was out of TP! That takes some neglect. They talked about how BP never had paper towel holders. So I got upset naturally and used some poor choice words, asked for names because this was not okay, they wouldn't tell me names and told me to look up the corporate number. They called the cop saying I assaulted them and cops came watched video nothing of an assault happened. They banned and bard me just because they could. They even called my workplace and made threats to ban the company. Very sad store management. A simple sorry would have been nice. Seems like this store could use some professional help. Looking through reviews it's the same response but nothing is changing. Might I add the bathrooms were not clean at all and smelled bad. This altercation was with the manager Nathan directly and with with another male employee who did not have name tag on."
"Just got home after getting two cake pops from this Casey's. When I went to eat mine there was clear MOLD under the top layer in multiple spots. Absolutely disgusting. Thankfully I saw it before eating mine but my husband wasn't so lucky."
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