McDonald's

"Pulled in there was only one car ahead of me.. I get my order taken pretty quickly Then they say pull forward to the next window No problem… I pull up no one is there I wait a few seconds and then think maybe they ment second window Get to the second window and I hear behind me HELLLLLOOOOOOO HELLLOOOOO YOU PAY BACK HEREEEEE !!! I say no one was there.. She says YES I WAS… If she was I wouldn’t of left that window.. Then she comes up front and argues with me She takes my card and points to the back of the store and says you pay back there.. I said there wasn’t anyone there YOU PAY BACK THERE.. BACK THERE BACK THERE this was beyond rude I haven’t had such bad service in many many years.. In fact I usually go out of my way to give good reviews.. but absolutely terrible.. definitely will go to another restaurant on my way to work instead… Good thing for them people cant give zero stars ⭐️ Giving people such terrible service before they start their day.. Absolutely insane…"

"We ordered two happy meals for our kids for dinner. Neither meal was given to us with the juice we ordered and our cheeseburger came without the cheese. This place can’t ever get it right. Also, each French fry came with a total of 10 and 11 French fries. I won’t be going back."

"I’m not even gonna take time for punctuation on this. I’m a trucker and I’ve went through a lot of fast food drive-through, but this has got to be by far the worst it takes 20 minutes to get a number one it takes 45 minutes standing to get the order correct in the first place every car at this place but one will be pulled forward until the parking lot is completely full when you try to pull out, it is utterly ridiculous. Any other McDonald’s in the Des Moines and surrounding areas does not take this long. They either need to hire more people or do something different because what they’re doing is not working, especially when there’s other restaurants that are better across the street"

"Horrible! Driving to Urbandale from now on I definitely ordered a large fry and 3 cookies I know I was charged for them."

"I was ordering at the drive through and half way through ordering the person stopped taking my order. After about 10 minutes had passed and multi cars had made it through the other lane I had to call this locations phone number for them to take my order. There were several cars behind me and we were all waiting with no idea what was going on. All that for cold mcnuggets and they forgot the sauce. No apology other than a shrug at the window."