Popeyes Louisiana Kitchen

"If you can't staff properly and make customers wait 45 min in the drive thru every visit, then please just close the location. Or you could improve employee benefits and increase pay rates above competitors to attract more quality staff thus increasing revenue and business profits."

"This place sucks every time u go there u wait an insane amount of time the food is always so over breaded and grease balls, they happen to forget one of the items every time but it’s always rung up… says right on the receipt STAY AWAY GO ACROSS THE STREET I THINK SONIC MIGHT BE BETTER"

"On January 11, 2034, I went to the drive through on the corner of 30th and Fort around 9:15pm. I asked if there were any chicken only specials and was told "no." That was not a problem. I looked over the menu and decided on the 24 piece wing platter. I began talking into the microphone to place the order and no one responded. I waited for about 2 minutes and no one came to the speaker to take my order so I drove up to the window. As soon as I drove up I heard the employee come on the speaker to take the person's order behind me in the drive through. When I was at the window, the employee walked away and passed by the window about 8 times talking to other employees, talking on a cell phone and at one point made eye contact with me and waved me off to leave. During all of her walking past me, I was waving my hand and honked my horn once to get her attention. After about 10 minutes of waiting a different employee came to the window and I asked to speak to the manager. Well to my surprise, the employee that had been walking past the window and waved me off was reportedly the manager! I asked her if she heard my order from earlier. She said no. I asked her why she kept walking by when I was trying to get her attention. She said she didn't see me. When I exclaimed that we made eye contact and she waved me off she said she didn't see me. She gave me 2-4 word answers, did not offer to take my order, offered no apology and flat out just didn't give a flying flip! When I asked her name she gave the name Irais, but she did not have a name tag or one that was visible so I don't even know if that was her real name. She was a slender, fair skin woman with dark hair pulled into a ponytail and she wore a light colored hoodie. She was very rude to me for just trying to order some chicken. All in all, I never got the chicken...I got a whole bucket of disrespect, and I left feeling like my time was wasted. We all have bad days, but learning how to manage those feelings and still do an effective job is vital. If I was asked for my recommendation, I would say staff training is warranted here. I might come back to this location. It's in my neighborhood and I like to frequent businesses in my neighborhood...but it may be a while before I go back if ever."

"Very terrible service as of 1/10/2024 no longer will go to this location. They didn't take my order at the drive-thru, kept saying hello in the intercom. Go up to the window I see 2 guys & a young girl in the kitchen playing around, it was not busy at all for them to do good service. I had to order at the window, told the guy how upset I was about the service. Got my food home it was not what I asked for, made me even more angry couldn't go back out to this location because of the weather, streets got bad. A manager or the owner needs to be notified of these employees!!!"