Casey's 401 Iowa 175, Ida Grove, IA 51445

"Tried to order through automated phone and it was very difficult and wouldn't work properly. Had to call back and talk to actual person who was able to help me! Workers are better then machines!"

"Put in an order at 5pm wanting our pizzas to be ready at 8pm. Went in at 8 with none of it done. 8:30pm right now and still waiting!!!! No apologies, no comp, no nothing. Horrible service!!! Would give 0 stars if we could!"

"Damon (I think that was his name) is an amazing asset to the store! He goes above and beyond to make sure the store is looking at its best and he is always a pleasure to talk to while checking out! Keep up the great work!"

"Food was good. Always something going on in there it seems, often clutter in isles. I tripped on a wet floor sign laying down flat in the middle of the isle. I partially stepped on it, lost balance but due to cat-like reflexes I was able to remain standing. Thank goodness. Staff does seem friendly. It seems they do try."

"I purchased two propane refills on August 4th. The store had no propane. It is August 11th I am still waiting for a refund. Not a phone call from the store to let me know what's going on. No response from customer service every option you click just hangs up on you. No option to speak to a real person. I feel like I will never get the $50 that is owed to me. If they would just refill their propane I would gladly take two exchanges. This system seems pretty broken. Several people work at this gas station you think someone would order more propane or know how to do a refund. Just recently I was in there and went to get a piece of pizza the pizza was 4 hours past expiration. Not only is that gross but it is just lazy. The guy working in the kitchen that night literally said he doesn't know when it was made because he didn't make it. If you come into work and the pizza is old you should probably just make a new pizza. I have worked at Casey's it is not a difficult job. You definitely know when the pizza is old it is obvious. Especially when you flip it over and see that the time says 6:00 to 7:00 and it is 11:00 p.m. I am beyond frustrated that I can't reach customer service or just simply get a refund for the products that they did not have in their store. I own a business and I absolutely would refund people if I did not have the item. I wouldn't wait 10 days and not respond to anything."