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Tuffy Tire & Auto Service Center
4870 South 137th Street, Omaha, Nebraska, United States
About the Tuffy Tire & Auto Service Center
Tuffy Tire & Auto Service Center is a trusted car repair institution located at 4870 South 137th Street in Omaha, Nebraska. With a team of skilled technicians and state-of-the-art equipment, we provide a wide range of services to keep your vehicle running smoothly. From tire replacements and alignments to brake repairs and engine diagnostics, we have you covered. Visit us today for all your car repair needs!
Photos of Tuffy Tire & Auto Service Center
4870 S 137th St, Omaha, NE 68137, United States
Opening hours of Tuffy Tire & Auto Service Center
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Tuffy Tire & Auto Service Center
"It took literally two hours for just an oil change and they charged me almost twice as much as my normal mechanic"
"Oil change and some filtered changed. Their team of technicians are courteous and go out of their to help answer any questions. Pricing is good. I recommend the service they provide in a timely manner."
"My original review of Tuffy’s was great! I could not leave it up any longer because I don’t want to contribute to someone to get sucked into the same cycle that I somehow have. Tuffy’s is totally great——if you’d enjoy scheduling them into your weekly duties, factoring them into your bi-weekly paycheck, and having your engine light turn on during your literal drive home from your service. Please learn from my experience, and save yourself the trouble of coming here. I originally came in for an engine issue, and it wasn’t a cheap fix. I left that appointment and on my way home( minutes later) my engine light came back on. I turned around and had them run the code and they said “oh, this has nothing to do with what we just did. But luckily it’s just a $200 fix.” I decided i’d just do it without much resistance. I came in for the $200 fix this weekend and there was a woman in the lobby complaining about how she’s been “giving all her Saturday’s to Tuffy’s for the same problem” and was angry. I already felt a bit of her frustration but I just sat patiently and waited for my car to be fixed. I’d mentioned the car had been overheating before I gave it to them and told them to look into this as well. Once my car was given back, they said that everything was good and there shouldn’t be an over heating issue because they’d had it idling for 10-15 minutes. I got back in the car and it’s all the way on “H” and currently WAS overheating. I had to turn around and go back in to get the associate and once he saw this he’s put about 3 flower pots worth of coolant in my car. After this, I was relieved to be through with the car issues and was driving home and BOOM there’s the engine light again. I turned around and had them run the codes and yet again….this problem somehow has nothing to do with the previous service. They’ve been the only ones under my hood for the past 2-3 months. Every time they run the codes, then do the fix, another code gets thrown out. They are superb at explaining how they aren’t at fault and how one problem was nowhere near the other. I think it’s unacceptable that you can run codes for a fix before an appointment and then drive away with somehow having a problem that wasn’t indicated at all prior to the appointment. I think it’s unacceptable that I can’t drive home from the place without my engine light mysteriously turning back on when i’m half way home. Basically, i’m saying save yourself. I smell a scam. I’m calling the Better Businesses Bureau but wanted to make sure I fix my review first. I am a good and loyal customer. I leave good reviews and can count on one hand how many bad reviews i’ve EVER left, but this is just crazy. I’ve been waiting on a quote from them for 2-3 weeks for an ESTIMATE on my 4th consecutive fix since I first started dealing with them 3 months ago (that they’d said they’d take money off so it figures i’m not a priority). It’s just ridiculous and i'm taking my car to another shop. I have NEVER driven off their lot without my engine light coming on within minutes. BEWARE"
"Poor customer service and they really try and stick it to you. I stood at the counter for almost 10 minutes when an employee was sitting right there on the computer. I finally spoke up and said something and then the lady was acting rude like I bothered her. No one came and gave me updates on my vehicle. I had to ask questions myself. I wasn't given a written estimate. Just told a price. It was so hot in the lobby I felt like I got heat stroke. Don't feel like going back."
"We went in today (Sunday), Jul 10 2022. We received amazing and very professional service. The entire staff was very nice and constantly communicated with us. We needed to get our AC serviced as our vehicle needed to have our freon recharged. It was a very hot day and the technician worked on the vehicle outside of their service hangar. They got the job done well! The price was fair. I couldn't be more satisfied. Thanks!!!"
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