Jimmy John's

"Was super busy when I got there but still had my sandwich super fast which was awesome! I forgot what the sandwich was called but the employee recommended it and it was amazing!"

"Has a great experience with the drive through employee (I think her name was Isas). She had a bright personality and gave me great suggestions since I was a bit unsure as to what I wanted. Just wanted to give her a shout out!"

"They forgot our chips last order. Manager offered to send the driver back and we chose just to have them add to our next order. She apologized and offered two solutions to make it right which is all we could have hoped for, but most of all, she CARED!! Good customer service is about half rare anymore! We were happy with the outcome and will order from them again. We are longtime Jimmy John's fans and mistakes happen but overall their food is good and employees are friendly and helpful. Edit: Just talked to Rachel (pardon the possible misspelling!) - Our order arrived not cut in half, no napkins, no oil & vinegar on my sandwich. I explained right away that I didn't want anything for free and that we usually order during the week and our order is always spot on. *We are ordering for four and there are adds/subtracts, etc.* She said they did have a slight change in staff and she will communicate my feedback to the team. She also said even though I said I didn't want anything she asked if she could put in a credit for anything. I still declined, but the fact that she offered and cared (see my previous review) means a ton."

"My girlfriend and I saw that we could get rewards through the Jimmy John's App, so we placed our first order through it. We triple checked everything because we all know how Apps can mess up an order. Needless to say, do NOT order through the app unless if you want to receive the wrong order and the manager telling you there is nothing they can do. They will tell you there is nothing wrong with the App and their people know how to make a sandwich. She admitted that their system had a glitch and there were 2 different addresses for us. They still refused to change our order or help us in anyway. All around horrible experience for my first time using their APP and do not recommend this location whatsoever..."