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Dewey Dodge Chrysler Jeep
3175 Southeast Delaware Avenue, Ankeny, Iowa 50021
About the Dewey Dodge Chrysler Jeep
Dewey Dodge Chrysler Jeep is a reputable car dealership and repair center located in Ankeny, Iowa. Our facility at 3175 Southeast Delaware Avenue offers a wide selection of new and used vehicles from top manufacturers such as Dodge, Chrysler, and Jeep. Our knowledgeable staff is dedicated to providing exceptional customer service and helping you find the perfect vehicle to fit your needs. In addition to car sales, we also offer expert car repair services to keep your vehicle running smoothly. Visit us today to experience the Dewey Dodge Chrysler Jeep difference.
Photos of Dewey Dodge Chrysler Jeep
3175 SE Delaware Ave, Ankeny, IA 50021, United States
Opening hours of Dewey Dodge Chrysler Jeep
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Closed
Reviews of Dewey Dodge Chrysler Jeep
"Best service in Ankeny bar none! They had no time to do my oil change they made an opening for me anyway for the Jeep Grand Cherokee we purchased from there and even sent a detailed video showing what they check for! Great job ladies and gentleman of Dewey Ankeny !!"
"This is more of a review for the service department as I have not experienced sales, etc, here. I've been getting my oil changed here since I moved to Iowa 3 years ago. The staff is always very nice and courteous. And, the Dewey locations have a special oil change package which includes 3 oil changes (and a bunch of other perks) for about $200. Considering my car runs on full synthetic, it's a great deal. The only issue I have had was when I got my oil changed in 2021 and the check engine light came on right after. After bringing it back to the shop they said that the air filter nozzle was broken "due to normal wear". I had literally never opened the engine hood at that point and the only people who had were them and my home dealership in Virginia (which I had seen a year earlier). I took my car to two other dealerships and they agreed that the air filter nozzle was broken but due to mishandling. I brought this up to the service manager at Dewey in Ankeny at the time and he denied responsibility which left me with the check engine light on and no 4WD due to the closed air unit having a break. Kind of a big deal in midwestern winters. Anyway, they've never done anything to rectify the situation and I'm not about to spend $300 on an air filter piece that I didn't break. I have noticed that the service department gets quite a bit of turnover but the company should always correct their employees' mistakes. Maybe that's just how they operate in Iowa. I have continued to come back for oil changes because I bought the package and they're only honored at their locations. I believe they said there are 3 locations in the metro. I recently re-upped on the oil change package because I don't see that service manager anymore (Cody?¿) Hopefully, they practice more responsible business ethics now. Other than that, the people here are nice. They're always good to my dog when we have to come in. The waiting area is pleasant. There's a nice coffee machine, and they have snacks and TVs as well as plenty of seating. The staff that is here now seems thorough and more informative than those of previous years. That might be their saving grace."
"I went to Dewey Dodge for the first oil change on my HD Ram last weekend. I have been a customer at Dewey Ford for the past 13+ years and expected the same level of service. My service included an oil change, tire rotation and a recall fix for a DEF pump. When I went to pay, the charge was over $250 while the sheet I had been looking over in the waiting room had the same service for $158. This was corrected, but I wonder how many other people were overcharged? When I went out to the truck there were white spots from DEF fluid all over the side of the truck. I have no idea how they managed to get it all the way up to the front door. After I cleaned that all up (DEF is not fun to clean up) I opened the door and there were several spots of motor oil on the inside of the door. I cleaned that up and noticed that there was also oil all over the windshield. I should have went inside and talked to the manager then, but I took it home. When I got home and opened up the hood and it looked like someone poured a quart of oil all over the engine. It was bad enough to drip all over my driveway. At that point I went back to the service department and told them my issues. I could tell the front service desk guy helping me was as shocked as I was at the mass of oil under the hood. They pulled the truck in a bay and looked for leaks, etc., but there weren't any. It was either 1) a crazy sloppy job putting the oil in or 2) they ran it with the cap or dipstick not on. Anyway, they cleaned most of the top of the engine up. This morning I still had oil spots under the truck and I crawled underneath and there was oil everywhere under the engine as well. I wiped it all up with degreaser. The guy I talked to in service (forgot his name) was very courteous and apologetic and said they'd make it right. The rest of the staff seemed fine. Ever heard the term "one bad apple spoils the whole bunch"? I'm absolutely appalled at this whole experience. I only take my vehicles where mechanics take pride in their work. This one has bad apples."
"Was online looking at trucks found one I was interested in so I sent in a message. Jason came back and we were talking to him what I was interested in and asked if that was there best price straight up. Here’s Jason’s response We don't buy these cars to keep them, we buy them to sell them, and buy them to sell them fast. We don't put our second best price online upfront we put our very best price. What time works best for you to come in? This was unprovoked I was just asking a simple question that every buyer asks a dealer. I have never been spoken to like this by a dealership before and won’t ever be spoken to like that. Therefore they get 1 star and a loss of a potential customer"
"The Dewey service department is excellent! We have a vehicle that we’ve taken to a reputable shop in Ankeny for electrical repair. He couldn’t fix it and recommend Dewey. Dewey fixed it immediately along with other issues we had requested. They sent me a video showing what they were repairing/replacing. Super pleased with their service!"
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