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Discount Tire
4300 Merle Hay Road, Urbandale, Iowa, United States
About the Discount Tire
Discount Tire is a reputable car repair and store located at 4300 Merle Hay Road in Urbandale, Iowa. Our team of skilled technicians are dedicated to providing top-notch service for all your vehicle needs. From tire repairs and replacements to general maintenance, we offer competitive prices and exceptional customer service. Visit Discount Tire today for all your automotive needs.
Photos of Discount Tire
4300 Merle Hay Rd, Urbandale, IA 50310, United States
Opening hours of Discount Tire
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Discount Tire
"Polite and knowledgeable staff. Very satisfied. Bought two sets of tires there and had only one small problem which they fixed promptly and effectively. Would highly recommend."
"Great service from the service manager to the technicians. My vehicle was taken care of in great time and by the book. Their warranties are also great here and no hassle, would rate higher if I could."
"I've went here many times in the past I'm not sure what happened during my last visit. 1) they called me to tell me my vehicle won't start and asked me if there's any "tricks" to start it. Well you jump it as its a dead battery but they didnt understand how to fo that I guess? So i had to come jump my own car otherwise they were going to cancel my appointment. 2) when I asked what punctured my tire the response was some mumbles. 3) the tech turned off my vehicle when i told them not to shut it off again as I didnt want to have to keep jumping it because it didnt have time to get recharged... This was sub zero temps they need a better process to handle these situations in the Midwest weather"
"Have always thought this was a good place. Have had air put in tires, bought a tire and they repaired a tire that had a nail in it. When I went in for the nail repair they wanted to change my wiper blades, they presented two options and because of the limited amount of driving I do, I opted for the economy blades. I was driving home after the service experience and as I looked at the blades they had replaced, there was something not quite right about the driver side wiper. As it was late already, I decided I would stop by the next day. I have been driving this car for 6 years and something just didn’t seem right. The manager was very nice and couldn’t figure anything out, but suggested I take it to the dealer to have them check it. Being that it is an older model of a high end car, I knew it would cost me money (somehow) if I went to the dealer. I couldn’t get my old blades back (to see how they fit) and I was not satisfied with the resolution that the manager offered - he wanted to try the higher end blades and he even offered a refund and would let me keep the blades. It did not change my perceived issues, so I left, vowing to never return. I’m sure the manager was glad I left. I just had an expectation that for something as simple as a windshield wiper replacement that it wouldn’t change the sight lines of the driver’s eye. I didn’t act well, but I was not getting the answer I expected to get. I had an auto supply store look at it, and, while it was the right size blade, neither of us thought that it fit right. I have changed wiper blades before without issue and only acquiesced because of the free tire repair. If you’re happy with what you have, don’t fall for add ons."
"Very busy place (albeit, right before a blizzard was to hit), but they seemed to handle the extra business well. The man that helped me was honest (I wish I could remember his name) and I appreciated the fact he didn't pressure me to be upsold on a product I didn't feel I needed-Which is a rare feeling walking into an automotive store as a female. They closed at 6 pm this day, but seeing as I had issues using an app to get a further discount, it caused a delay-but they didn't kick me out at 6 pm. The man at the counter made sure I knew they would finish the job for me. They put my tire on and got me back on the road by 615 pm. I wouldn't hesitate to recommend anyone to this location, but especially any non-mechanically inclined females."
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