Domino's Pizza 7051 South 181st Street, Omaha, NE 68136

"Basic experience, my food was ready pretty fast. The pizza is good, but not as good as it was a couple years ago."

"I found pieces of wood in my pizza and called the store to talk to the manager and was told that the manager wouldn’t be in and to call tomorrow. Would be nice to hear back from the manager ASAP!! I’ve never had a bad experience with this store until now. Update the district manager contacted me for photos 12/19/2023 and nothing after that I wasn’t offered a refund or any type of gesture to make it right. The BBB informed me that the store is closed permanently or has moved which I don’t believe. They haven’t even responded to the complaint which lets me further know they truly don’t care."

"This store consistently does not send you all the food you ordered. They also consistently make terrible pizza. -little to no sauce at all - little to no cheese - burnt pizzas Don't bother selecting any extra sauce or cheese to remedy the situation b/c you will not get it. Do not order from this location"

"I recently had the unfortunate experience of ordering a steak and cheese pizza from Domino's, and let me tell you, it was an absolute disaster. I've always relied on Domino's for quick and decent pizza, but this time they completely missed the mark. My expectations were not just unmet; they were crushed and burnt to a crisp, just like my pizza. First and foremost, the pizza arrived late. I understand that delays can happen, but when the delivery finally arrived, the pizza was already cold. That alone was disappointing, but little did I know that the worst was yet to come. Upon opening the box, I was greeted by an overwhelming stench of charred dough. It was evident that the pizza had been severely overcooked, resulting in a blackened crust that was as hard as a rock. I could have used it as a frisbee! The cheese on top was no better, resembling a layer of melted plastic that had been left under a heat lamp for hours. It was inedible and tasted like burnt rubber. Now, let's talk about the supposed star of the show: the steak. Oh, wait, there was barely any steak to be found! The few sad, dry, and overcooked steak morsels that managed to survive the inferno were sparse and hardly recognizable. It was a pathetic excuse for a steak and cheese pizza. I felt cheated and betrayed by Domino's, a brand that I used to trust. I called the store to express my dissatisfaction, hoping they would rectify the situation. However, the customer service representative I spoke to seemed uninterested and barely acknowledged my complaint. They offered a feeble apology and a coupon for a future order, as if I would ever subject myself to such a horrifying experience again. Domino's, you have let me down immensely. Your burnt steak and cheese pizza was a culinary catastrophe. The overcooked crust, rubbery cheese, and minuscule, tasteless steak made for a truly miserable dining experience. The lackluster customer service only added insult to injury. I implore anyone considering ordering from Domino's to think twice. If this charred disaster of a pizza is indicative of their quality, then it's evident that they have lost their way. Save yourself the disappointment and find a more reliable pizzeria that won't leave you feeling like you just ate a slab of burnt rubber on cardboard."

"I want to start with the fact that we usually have a pleasant experience here. However tonight we got pizza where the crust tasted old. The cheese on both pizzas barely covered the pizza, an entire slice of one had no cheese and hardly any sauce. The second pizza was supposed to be half cheese and half pineapple, it had pineapples across the whole thing and my son wouldn't eat it. The pizza itself tasted the worst it has since we've ordered from here."