Marco's Pizza

"Very poor customer service, took over an hour for a take out pizza that was promised to be ready 30 minutes before. Not pleasant at front counter."

"These guys are slammed on Halloween. More people need to be on the 5 to 8 shift. I ordered online in the morning to pick up at 6 and was told they are 20 minutes behind when I got there. I went back out and sat in my car. I came back 20 minutes later and was told it's gonna be another 45 minutes. I had friends at home waiting for dinner so they can go trick or treat with the kids. I was quite upset but the associate Ben who was at the register threw on an apron and said give me 10 minutes. I went back out 10 minutes later, they were done. Ben saved the day for our family and I encourage management to avoid putting their employees in such tense circumstances every year."

"Food tracker said our carryout order was ready but it wasn't. We waited an additional 15 minutes for our order. Pizzas was terrible because they used unproofed dough. I called the manager and he said he would have both our pizzas remade. The new pizzas were A LOT better. I was satisfied with the experience since they made it right. The store was crazy busy so it was understandable."

"Pros: Pizza is usually really good. Delivery is often surprisingly quick. We enjoy their pizza and order at least 2-3 times a month. Cons: Website doesn't recognized my address, so I have to call in each time. Not entirely their fault since construction is only 18 months old, but still annoying. They are on the more expensive side, usually about $20 a pizza. Their delivery drivers are pretty hit or miss. Tonight's order had clearly been tipped on its side (see photos). I also specifically asked the driver if they had grabbed the Jalapeno ranch cups and he lied and said they were in the box. This doesn't sound like a big deal, but it's the fifth time they've forgotten to include them and it's honestly pretty annoying."

"We really like Marco’s Pizza! I was really impressed with how quick the pizza was done. I waited about ten minutes and both pizza and breadsticks were done. Don’t forget to ask the staff about the coupon for a free movie!"