Marco's Pizza
10627 Fort Street, Omaha, Nebraska 68134
About the Business
Marco's Pizza is a popular restaurant located at 10627 Fort Street in Omaha, Nebraska. Specializing in delicious and freshly made pizzas, this establishment offers both dine-in and takeaway options for customers looking to enjoy a slice of their mouth-watering creations. With a focus on quality ingredients and exceptional customer service, Marco's Pizza is a go-to spot for those craving a satisfying meal. Whether you're looking to dine in with friends and family or have a delicious pizza delivered straight to your door, Marco's Pizza has you covered.
Photos
Contacts
10627 Fort St, Omaha, NE 68134, United States
Opening hours
Monday:
10:00 - 23:00
Tuesday:
10:00 - 23:00
Wednesday:
10:00 - 23:00
Thursday:
10:00 - 23:00
Friday:
10:00 - ?
Saturday:
10:00 - 00:00
Sunday:
10:00 - 00:00
Reviews
"Ordered pizza an hour and a half ahead of time but still waited 15 minutes for it but the pizza was very good. The atmosphere in the store seemed very tense though."
"Had a bad experience with one of the worker’s today. I called to make my order and I had ordered a medium pizza with pineapple and said that was all for my order. Then he proceeded to tell me “he didn’t have time for this and has better things to do”and claimed he repeated himself 5 times which he didn’t. Upon arriving to pick up my order I asked why he was being very rude and he started yelling at me and said I’m not going to wait on you while you talk to other people in the car, mind you I was BY MYSELF and I had explained that to him. Then he kept repeating I heard you talk to people and was rolling his eyes and yelling the entire time. I did not appreciate this. Location was fort street and worker was a guy wearing lipstick and a ponytail. THIS IS NOT ACCEPTABLE CUSTOMER SERVICE!!!!!! I also told him I will be leaving a review about this and he said he DID NOT CARE."
"On 10-2-2023 They messed up ringing up my order so I was charged twice. Promised me a refund the next day the manager was in, never got a refund. Figured they were busy and called a couple days later. Was promised a refund, never got it. Called a week later looked it up said it would go into my account. Never received it. Called every other week for the past 2 months. NEVER got my refund. I was nice and kind EVERY SINGLE phone call and different person I talked to. Told they would leave notes and messages to the district manager. Never heard from him (Zach). Talked to the store today and told its not their problem not and that its my banks problem now. I WANT my money back. Horrible customer service. All the managers at this location are incompetent. I will Never go to a place with how they treat their customers or how poorly they run their business. Your food is not that good to have people come back, so if this is how you treat your customers you will lose lots of business."
"So first off the food is amazing. Love the pizza and quality. However, I placed an order in the app it said it would be ready in 10 minutes. So I get there it's not done. They had no staff so I wait for 25 minutes they call my name and hand me food but wasn't everything I ordered. So I was like ok where is the rest then they ask my name and was like this is your order and I told them no them the ask for my phone number look up what I ordered and they said oh there is someone with the same name we haven't started your order. Remind you it said it was going to be done in 10 minutes. Ready for pick up at 6:54. Meanwhile I have friends and family waiting for the pizza at home. I was handed my pizza at 7:50. The food is great I will always pick them first when it comes to pizza but after this experience and not being compensated for this I'm on the fence or will wait till I get a call from them to pick up my pizza. I didn't feel like wasting a hour of my life waiting for pizza that should have been done in 10. So heads up if you order from here just call and ask if it's ready or if you don't mind waiting they have a few chairs in the lobby you can sit and wait. Love the pizza hate the wait time"
"It's pick up only, but Marcos pizza is awesome. That is some picturesque, delicious stuff, and there are some great online discounts."
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