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Billion Auto - Southtown (Chevrolet Buick)
47025 South Dakota 44, Worthing, South Dakota 57077
About the Billion Auto - Southtown (Chevrolet Buick)
Billion Auto - Southtown (Chevrolet Buick) is a premier car dealership and repair center located at 47025 South Dakota 44 in Worthing, South Dakota. As a trusted Chevrolet and Buick dealer, we offer a wide selection of new and used vehicles for sale, as well as expert car repair services. Our knowledgeable staff is dedicated to providing exceptional customer service and helping you find the perfect vehicle to suit your needs. Visit us today to experience the Billion Auto difference.
Photos of Billion Auto - Southtown (Chevrolet Buick)
47025 SD-44, Worthing, SD 57077, United States
Opening hours of Billion Auto - Southtown (Chevrolet Buick)
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews of Billion Auto - Southtown (Chevrolet Buick)
"Good purchase experience! A+ Special shout out to Kolbi in sales, and Philip in finance. Thanks a bunch!"
"By far the best experience purchasing a new vehicle, Del (my salesman) went above and beyond with ordering and delivery of my new truck. You're very lucky to have such a great individual working on your behalf."
"I Love Aaron! He and his crew are fantastic and friendly and don’t waste time getting work done. I’ll happily drive the time to get down there bc of the customer service and welcoming atmosphere. 100 times, 100 choices, I would hands down choose them"
"I got my car in on a timely manner and it was fixed completely and is working very well right now. They were very friendly and helpful in getting my car serviced and I appreciate the help they gave me. They are a great group of people."
"I am torn writing this review, because overall, I will say the people I interacted with at the dealership were very good... however, unfortunately it only takes one person/incident to make an entire deal turn sour. I was considering a 2017 ram 1500 , and prior to purchase, I had noticed some damage on the body of the vehicle that I missed before putting a security deposit down. Since it was only cosmetic, and wasn't major, I felt that this was my own loss... I pointed it out to the salesman, but I wasn't going to press the issue. I went through with the deal, spending 38000 to get this truck, this was more than I felt it was worth considering they were unwilling to budge on price at all. I paid sticker figuring with the current climate of vehicles "appreciating" in value, this was probably standard business practice. Overall, I was pleased with the vehicle, and all seemed well until I went to get the windows tinted. While tinting, it was noticed that the shark fin antenna on the roof of the cab had been hit at one point, therefore damaging the antenna itself, and denting the cabin. The incident left the antenna bent sideways, and pushed backwards. It is no longer sealed to the roof, allowing water to enter the cabin. I called the dealer right away when the damage was noticed, feeling that while cosmetic damage could be deemed acceptable, damage that causes harm to the integrity/water resistance of the vehicle would be something that is unacceptable. Long story short, I talked to the manager of Billion Southtown, who was extremely rude and arrogant. (No, I did not raise my voice, or anything of the like... I maintained professionality). He repeatedly dug his heels in and said I can return the truck, or deal with it myself. "They were not going to put any money into the truck". Further more he repeatedly claimed I got a "Good Deal". I asked if we could meet halfway on the repairs... no dice. He even went so far as to say "there is nothing wrong with that roof", this being said after I sent pictures of the damage. He had gotten his money... and that's all that mattered to him. I told him returning the truck was not an option... I have already purchased accessories, as well as done window tinting. He knew he had me over the barrel, and frankly wanted to maintain the margin he got from my no negotiation sale. Returning vehicles is not a simple non issue like returning Walmart merchandise... he knew this and used it to his advantage. Frankly, I did not get a "Good deal". I got a truck that I need to fix so that water doesn't enter the cabin. They did not give me any leeway on sticker price of this truck, and they were going to rake me over the coals on trade value of my previous truck (I decided to sell privately). There were no indications of this "good deal". Ultimately, 3/4 of these things I was willing to accept, up until compromising damage was found. I did work with Billion's customer support manager, who himself was a very polite and friendly person, but unfortunately he couldn't do much considering he had to go through the same manager I did. At the end of the day, I am leaving this negative review because Billion Southtown management needs to stand behind their sales, and at the very least, a manager needs to treat their customers politely... not like uneducated burdens. This was a 38000 dollar vehicle! It is not too much to ask that it does not leak water into the cabin! Should I have taken a look at the top of the cabin before purchasing? Yes... unfortunately it was out of sight out of mind. I guess my loss is their gain. This being said, if I were to rate the service I had before this incident, I would give five stars. My salesman and the finance manager were good to talk to/deal with. Unfortunately, the manager poisoned the experience. Now I will be left with another presumably 500-1000 dollar repair, on top of an already high priced purchase."
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