H&R Block 1450 East Prater Way, Sparks, NV 89434

"Freda was amazing. So friendly and quick. Explained everything to me very well. I will be recommending!"

"Thank you to Melinda and staff for being so accommodating and baby friendly! It’s so hard to find childcare nowadays and I’m so thankful you were so patient with us and our baby. Also thank you for educating us greatly on our taxes and our situations. 10 stars out of 5 for sure, best H&R Block we’ve been to since 2018"

"The tax professional Melinda provides the Best customer service! She is very friendly, professional, thorough, and she got me a much bigger refund than I was expecting!"

"This location set up an appointment with me. I have the email confirmation setting up my time and date. Literally says in the email "youre all set for..." then shows the appointment i set. Today I got a call and was lied to telling me my appointment was never confirmed even though i have a email confirmation and was told they are completely booked. She wouldnt even help me by letting me know what branches have space. She lied and said she cant see any of that. She tranfered me to a receptionist who was no help either. She refused to help me find a branch that was available. Would only give me local branch numbers which i can do using goole and much easier because google will actually let me call verse just make me write down a number like some boomer. She had a massive attitude issue as well when its her company that just screwed me over and im the one being polite. I contact an office much further from me and the lady who answers was super nice and able to look at other local branches and see who has what available... exaclty what the first lady lied about and said she could not do. I will be giving that office a glowing review for actually doing their job and not just telling a customer sorry tough luck. Next year i wont use h&r again. I refuse going forward."

"Nancy McMillan, the lady who helped me with my taxes, was very professional, knowledgeable, and friendly. Also, the office seemed to be very cohesive with little to no drama. Finally, the office was very helpful in getting me paper copies of everything. I am not a computer person."