Geek Squad
478 Alakawa Street, Honolulu, HI 96817
About Us

Geek Squad is a technology institution located at 478 Alakawa Street in Honolulu, Hawaii, United States. Our Geek Squad Agents are experts in all things tech and are ready to help with any issues you may have. Whether you need help with repairs, installations, or setting up new devices, we've got you covered.
As an Apple Authorized Service Provider, you can trust us for repairs and solutions. We offer same-day repair for Samsung and Apple devices, as well as services for computers, tablets, TVs, smart home devices, gaming consoles, cameras, and more.
Our In-Home Advisor can visit your home to create a customized plan for adding new tech or appliances. We also offer appliance repair and installation services, as well as car electronics installation and MP3 player setup.
Geek Squad provides unmatched tech and appliance support, with Agents available 24/7, 365 days a year. Whether you need help online, on the phone, in your home, or at a Best Buy store, Geek Squad is here to assist you. Check out our tech tips and Geek Squad Intelligence blog for expert advice and articles.
Don't forget about Geek Squad Protection to keep your tech working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to get the most out of your tech and stay up-to-date on the latest innovations.
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Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
Closed
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Reviews
"Walked in without appointment walked out with fixed phone in 45 mins. Super cool people as well."
"I would like to sincerely thank Krisha and Malo from the Greek Squad. They listened carefully to my questions, understood my problems, and helped me by accurately identifying and responding to my needs. I would like to once again express my sincere gratitude to Krisha and Malo, they are such good employees."
"I brought my device in because a primary feature wasn’t working. They literally did not even attempt basic troubleshooting. All they did was try to use it and then said guess you’ll need to buy a new one you should’ve gotten a warranty… I suspected that I might need to just replace the item but at least do the bare minimum attempt to go through steps that could be easily searched."
"These guys installed my washer and dryer and did an amazing job. My plumbing was broken initially so they came back a second time after that was fixed. Additionally, I left something in my old washer and the guys had already hauled it away. I called them and looked for it, found it, and brought it back to me. I’ll be a customer life, thanks geek squad, special thanks to you, Vincent!!!"
"Elijah at Geek Squad is really great at explaining problems, the process and the way forward to remedy the issue. He absolutely deserves 5 stars. The other taller gentleman was extremely vague and not wanting to help. Very poor customer service on his part. 1 star or less. He's probably the cause of the poor reviews."
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