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United States Postal Service
68-1875 Pua Melia Street, Waikoloa Village, Hawaii 96738
About the United States Postal Service
The United States Postal Service (USPS) at 68-1875 Pua Melia Street in Waikoloa Village, Hawaii, is a reliable and efficient institution that provides a wide range of postal and financial services to residents and visitors in the area. As a trusted government agency, USPS offers mailing and shipping services, PO box rentals, money orders, and other financial services to meet the needs of the community. Whether you need to send a package, purchase stamps, or handle your banking needs, the USPS in Waikoloa Village is here to help. With friendly staff and convenient hours, the USPS is committed to delivering exceptional service to all customers.
Photos of United States Postal Service
68-1875 Pua Melia St, Waikoloa Village, HI 96738, United States
Opening hours of United States Postal Service
Monday:
09:00 - 16:30
Tuesday:
09:00 - 16:30
Wednesday:
09:00 - 16:30
Thursday:
09:00 - 16:30
Friday:
09:00 - 16:30
Saturday:
10:00 - 12:00
Sunday:
Closed
Reviews of United States Postal Service
"Joyce was the nicest post office worker i’ve ever met. If all post workers were like Joyce the US postal service would be better off! Thank you Joyce you are amazing"
"UPDATE SEPTEMBER 2023: If they refuse to deliver packages to your door, contact your Congress representative. The mail will 100% be delivered. Waikoloa USPS makes up their own rules. Don't let them force you to the post office. I used Jill Tokuda. She had it fixed almost immediately. We shouldn't be getting the amount of pink re-delivery slips we are. If your packages or certified mail aren't being delivered to your home, please file a Congressional complaint at your local Congress person's (Jill Tokuda) website. My neighbors and I did this and now my packages are being delivered to my doorstep. Rural Carriers and highway contractors are paid to deliver oversized parcels to the door. It's part of the evaluation of the route. If there's a problem with that evaluation, it needs to be taken up within USPS and not at the expense of a customers time and trouble for not getting parcels and certified mail to the door. In addition, if the mail was delivered as intended it would lessen the amount of traffic at the Paniolo intersection. Let's get some change started. The reason the Waikoloa mailman does this is because he's contracted. He gets paid the same amount of money if it takes 4 hours to do his job or 8. So, he's taking shortcuts and getting paid to not deliver oversized parcels to our door. Not ok. Here is the official USPS policy. "Parcels are to be taken out for delivery on the first trip after receipt. If a parcel is too large for the box, the supplier is required to attempt delivery to the customer's residence if on the line of travel, or within 1 mile on the line of travel and retrace to transact business, when necessary, to affect delivery. (Dismount, if necessary; see 333.4.) If the parcel cannot be delivered on the first trip, leave a PS Form 3849 in the customer's box. A second attempt to deliver should be made if the customer desires.""
"Had a small issue with one of my packages and went over to the post office. Andy (the manager) was fantastic and super helpful. He was nice enough to meet me at the parcel locker outside my house within 5 minutes and solved the issue. He even gave me his personal number Incase it happens again. Super nice guy and an asset to the postal service! This guy needs a raise. Thank you again Andy! Michelle and Leslie are also great employees and are very kind and helpful. I’ve seen several negative reviews from people blaming the staff for not having enough people working. There are limited positions filled all over the island and it’s not their fault. Every time I have come in they are doing the best job they can."
"Order a product from Amazon. The package arrived at Waikoloa PO and they immediately returned the package back to the sender after a few minutes of arriving at the post office. Complete idiots!!! Lua Kula street FTA is literally .5 miles away!!!"
"Terrible beyond comprehension! No respect for their customers at all. Today at about 2 PM have waited for 1 hour in line for my general delivery packages that had arrived at the office at 8:31 am, according to the USPS's own tracking records. In the end, been sent home empty handed, after being told straight in my face that yes, the packages must have been received and "should be there, somewhere in that big pile, still unsorted" but the office did not had time/man power to handle them. No excuse, nothing. I want everybody to know that this today's situation is not an exception. It's typical. It's been going like that for almost a decade, at least since I bought a vacation property in Waikoloa. For which, BTW, I pay 3 times the amout of money in property taxes versus a local - go check the rates on line. In exchage for this, in this town of perhaps 10,000 souls, USPS does not deliver the mail at home (with some "special exceptions"), the likelihood to have your packages delivered in time is less than 50% (about a year ago I had one important package for which I paid $300 for the delivery alone late by 27 days!). Of course, there is a 10 percent chance that your Amazon sent package gets simply lost! In this corner of the world, otherwise called "paradise", indolence, incompetence and corruption are rampant at all levels of the local society, businesses and government here in Hawaii. I haven't visited the town's mayor yet "to have a sincere discussion",over a $10 small cofee, but so far, the Waikoloa postal office is the one that beats all the records hands down. What a disgrace! Notes added 2 days later: 1. In the last 2 weeks 2 Amazon packages sent with USPS have been lost. This company as a whole,, USPS, got completely out of control, the opposite of what used to be 30..40 years ago when it was running as a Swiss watch 2. Yet another unpolite rejection of delivery happened to me on Saturday close to the office closing hour. Got eventually my item on the next Monday ."
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