K J Solutions Janitorial Services

"If I could give Sal and his business 0 stars, I definitely would. Please save your money and hire someone else to do any kind of cleaning. Sal is irresponsible, unreliable, and his version of cleaning isn’t even the bare minimum… it is below bare minimum. Sal lacks the ability to take any responsibility for himself and blames the client. He makes a lot of cleaning promises and doesn’t follow through. He is consistently a headache, the affordability of his company isn’t worth the headache. He has no issues taking people’s money and making countless promises he’ll never keep. His work ethic is trash."

"I had the nastiest carpet and Sal was so great! He is dependable and flexible. He came in and cleaned my carpets in the most efficient way. He went above and beyond to do the best job possible. I will definitely use them again! In fact, I will hire them to clean my screens and windows very soon!"

"I am rating this bussiness as 0 star because I made a Appoiment with (Sal Hernandez) for a Saturday at 9am. I texted him at 8am he did not respond, I called him at 9am still no answer. I waited for a call back and nothing. This only come to show that his bussiness means no bussiness, I am really disappointed because I had to clear my schedule for this particular day so he could do my carpet. This bussiness is not puntual and irresponsible."

"Scheduled a cleaning on my last day on the island while moving back to mainland. Sal did not show up, would not return my calls or messages that I sent via both messenger and text. We had to scramble to clean the place ourselves and still try to make our flight out. Not the way I wanted to spend our last day on the island, not to mention I have physical limitations so there was a reason I needed a pro!"

"Can I give ZERO stars?!? My husband schedules with Sal Hernandez of Kj Solutions in Honolulu for a move-out clean a few days ago. We are staying in Hawaii Kai while our house is empty for our move and hit some traffic, delaying our arrival to our home by 15 minutes. We called and left a message, to which he returned our call (not listening to our message) and we informed him of our 15 minutes late arrival. He replied "ok" and that was it. We arrived at 8:20 (our scheduled time was 8 am) and waited. And waited. And waited. And then, I called for the first time while we waited, at 9:10 and left an understanding-but-"you're late" message. No reply, I called again at 9:35 and left a message. After searching for the listing about the services and realizing IT HAD BEEN DELETED, I called again and got a "the phone number you have called has been disconnected" message!!!!! I am sitting in my empty home with two young children trying to figure out what to do and how to scramble for a last-minute cleaning from someone else in time for our final walk-thru. To say I am livid would be an understatement!"