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SERVPRO of Central Honolulu, Kapolei
1750 Kalākaua Avenue, Honolulu, Hawaii 96826
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About the SERVPRO of Central Honolulu, Kapolei
SERVPRO of Central Honolulu, Kapolei, located at 1750 Kalākaua Avenue in Honolulu, Hawaii, is a trusted leader in the restoration industry. As a locally owned general contractor and laundry service, our highly-trained team of certified professionals is equipped with advanced training and equipment to clean and restore your home or business. We understand the stress and disruption that comes with fire or water damage, and our goal is to minimize the interruption to your life. SERVPRO of Central Honolulu is available to respond to your needs every day, at any time. We are dedicated to providing top-notch cleanup and restoration services, making us the #1 choice for both commercial and residential clients. Trust SERVPRO of Central Honolulu, Kapolei, to restore your property to its pre-damaged condition.
Photos of SERVPRO of Central Honolulu, Kapolei
1750 Kalākaua Ave 2018 A, Honolulu, HI 96826, United States
Reviews of SERVPRO of Central Honolulu, Kapolei
"There was water damage in the unit from a busted pipe that caused mold and compromised walls throughout our common area, kitchen, and bathroom. Our home looked awful, but thanks to the Project Manager Frank and his workers Daixin and Hua, they made our home look brand new! They not only did the job, but they did it correctly, no renter's special treatment. They take pride in their work, operate professionally in every way, are very accommodating, have a high quality of work, are caring, and are communicative. Thank you again for your service!"
"Our reconstruction work was managed by Frank. We’ve had Hua, Jason, and Daixin performing the reconstruction. Unfortunately this is not the first time I’ve had reconstruction on my home, so this is an honest and thorough review comparing Servpro with Frank and his team to other restoration companies. HANDS DOWN THIS WAS THE ABSOLUTE BEST EXPERIENCE. I have several reasons why: 1) Frank was so professional from the very beginning to end. When he spoke and texted, he would say ma’am. This small detail does make a huge difference. He was professional and very friendly. His team would always ask before using my restroom. Of course I wouldn’t say no, but they were always polite to ask, each of them. 2) they went above and beyond in the quality of their work.They took the care into doing EVERY detail good. Every detail such as installing our light switches and all kitchen finishes they took their time to do it right. But what’s amazing is that they were also fast. My flooring took less than 2 days. They have very high quality of work. With the other guys they skipped things like leaving a huge hole gap in the wall and tried to tell me “they don’t do that” although they were the ones that removed that part of the wall!?! 3) they were very accommodating and always asked me to check out their work each step of the way to ensure I was happy with it and I always was. They wouldn’t leave my home early to dig out, they always continued work to get as much as they could done for the day. I felt they really cared about me getting our home back to normal. 4) each day they would clean up their areas with sweeping up and gathering their tools and equipment. The other guys would just leave their things spread out all over the place in the middle of walkways and floors. And no sweeping whatsoever. 5) several times during the day Frank would text me lots of pictures so I could see the work being done in our home. They are very trustworthy to get the job done even if I wasn’t home. This is a huge deal for me as others would literally walk out of door and not even give me an update on what’s done and what’s pending. I NEVER had to guess what was going on with my project. As busy as I know he is, he always was in touch making sure everything is ok. Our home is not only back to normal but better than before because of the care and work Frank and his team put in. If my home is ever in this situation again, without a blink of an eye I will reach out to Frank and his team and beg they can work with us again. This is a very stressful situation to go through, if you want to work with a company who truly cares about what you’re going through and not treat you like “just another job” these are the guys to call."
"Really happy with the work the crew from this location did for a remediation and restoration project of mine. Billy and Ron led the mitigation/remediation project and we're both great. They were patient while my client and I worked out the scope and were really responsive whenever I had questions or needed something from them. They did a great job in cleaning my client's facility and getting it ready to be rebuilt. Once the rebuild was completed I dealt with Shannon. She was a pleasure to work with, she communicated with me frequently to make sure the work got done how we wanted it to be done. I really appreciated her checking in with me throughout the project to make sure I was happy with everything along the way. Highly recommend Billy, Ron, Shannon and their crews for any remediation and restoration needs on the island."
"I would like to express how happy and satisfied i am as a customer of Servpro. The project manager Frank, workers Jien and Mike, and estimator Jordan provided me high quality of construction and renovation work. I have had very bad experiences with construction work in the past so i was a bit hesitant when i had to redo my kitchen due to a burst pipe. Frank and his crew restored my trust by being extremely patient, respectful, and caring as to what i went through in the past. Frank began by dealing with the insurance adjuster to get all the things approved directly. He then provided me with a plan and worked with me on the items that my new kitchen needed. Frank made sure that there would be no miscommunication from start to finish. I want to send out a deep heartfelt thank you to Frank, Jien, Mike, and Jordan for their awesome work and such quick completion. I recommend them to anyone looking for great people, who can be trusted, caring, and provide high quality of work."
"We contacted Servpro when we there was a broken pipe that flooded our unit (kitchen, dining room, living room and bathroom). They were able to dispatch someone (Juan) quickly (even on a Sunday night) to come and remove the water. After the water was out and the fans were up, Ron scheduled someone came by every day to check the moisture levels, rearrange the fans, and answer any questions that we had. The demo was completed quickly (kitchen cabinets, drywall, flooring and bathroom vanity). We had some issues with insurance but Josh kept in contact with me and also tried to get in touch with our adjuster on our behalf to keep things moving along. From the estimating process from Jordan and then working with Project Manager Frank and his team of Mike and Jien, everyone was very professional, trustworthy and accommodated to our busy schedule. Frank also took time to meet us to look at the options for the renovations which was very helpful and made things less stressful for us. We constantly had updates on the renovation process. The final results exceed our expectations and we were impressed and very pleased with the high quality of work. It was great and convenient to work with a single company from start to finish. I definitely recommend contacting Servpro if you run into an unfortunate water situation."
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