Aloha Dry Cleaners and Laundry

"They cleaned a 25 year old suede jacket. Did great job, with no damage. Price was reasonable. Time frame was good. Friendly staff."

"A wave splashed my wedding dress towards the end of my photo session so I wanted to clean it up right away. It was a tiny bit wet with some dirtiness near the bottom, and I was flying to Maui the next day and didn't want to bring it onto the plane like that. I found Aloha Dry Cleaners and Laundry on Yelp and called them right away because of all the good reviews. Though they were going to close in the next hour, they told me to bring my dress in and promised to return it before I flew back to the mainland in about a week. Once I got to the store, which is located in a super convenient location at the Ala Moana Center, the staff checked my dress and once again confirmed that they can clean it in the given time frame. He also mentioned that the product they will use for the cleaning might remove a good amount of the sparkles on the dress. I was a little worried about that but decided that I could always add more sparkles after, though this wasn't a problem when I got back the dress. He charged me $200 for my item. I left the store thinking that I left the dress in good hands. However, when I checked the dress upon pickup, I noticed there was a twig and a big noticeable stain at the bottom of the dress. The same worker plucked off the twig and said a twig or two left in the dress is normal. Maybe, but when I got back home, I found a HANDFUL of twigs still stuck in the dress. Is that still normal? Was there no quality control performed? As for the stain, the worker said it's probably permanent... The possibility of the dress having a permanent stain was NEVER relayed to me when I first brought my dress in. If I knew, I wouldn't have paid $200 to get it cleaned. I would've just waited until I returned to NYC. The worker basically took no responsibility for the mediocre cleaning, so I left the store feeling disappointed. Not to mention, I later discovered that there were actually MULTIPLE "permanent" stains on the dress and not just the one that I saw upon pickup. I still have to rewear the dress in June, so once I got back to NYC, I researched ways to clean the dress myself. Oxiclean Versatile Stain Remover surprisingly did the job!! And I did it within a few hours... So I technically could've just saved the $200 and cleaned it myself. Afterward, I sent the business a complaint through Yelp but received no response from them."

"I highly recommend. Got off the plane Monday, dropped off my wedding dress, reception dress, my husband's and son's suit to have pressed for wedding. They had everything ready by Thursday as promised, and price was very reasonable..A very Happy Bride"

"Great service, I put in the order form online they showed up next day. Price is higher than expected 9 shirts cost $60.79 but service was great. I called and asked them to fold the shirts so I can pack them and they showed up in these awesome boxes!"

"The staff were friendly and they were miracle workers at getting the stains out of my clothes. I think some of the reviews on here are describing previous management. I’ve had nothing but positive experiences - military-friendly to boot!"