Premier Restoration Hawaii

"This review is nearly a year late, but the Premier Restoration Hawaii-Kaua’i did such outstanding work that I had to write this belated review. They are outstanding and if you have a disaster at your home, you should call them! The Friday before 2021 Thanksgiving I was on the Mainland. That evening I received a call from my former house/dog sitter. She said she’d fallen asleep and when she woke up there was water everywhere in my great room. She had left the sink faucets in the Powder room running when she had fallen asleep. I tried calling everyone I knew but none of the companies I called answered, and my insurer had no recommendations for any Kaua’i companies. Fortunately one of my neighbors was home, and brought his wet/dry vac up and was able to eliminate most of the standing water in my Great room, hall and kitchen. However, water damage to my oriental carpets, floor and walls remained. The morning after I returned a good friend told me to contact her friend who had recently sold his company to Premier Restoration Hawai’i.. I called, and one of their people came to do the initial assessment. They did all the cleaning and repairs that were needed including repairing some wall damage, and totally repainting that room perfectly. They moved all the furniture so they could get my stone floors properly cleaned, scrubbed and re-sealed. They also had my oriental rugs cleaned. Despite all the moving of furniture and accessories, not a single thing was broken or damaged. They also worked seamlessly with my insurance company. Everyone in their office and everyone who helped repair and restore my home was friendly, professional, and hard working. They answered all my questions and made a horrible situation tolerable. The repairs lasted until February 2022, but I was so impressed that when I had a couple of unrelated repair issues, I called them and they fit me into their schedule. They were excellent, and I urge anyone w/damage to their home to call them."

"Superb to work with. Excellent and timely communications, timely completion of work, and high quality work. This is the second time that we have used them, which is the best recommendation that I can provide. Recommend them without reservations"

"Mike Wallace and his team with The Professionals are amazing! They responded quickly to our call, and had the experience to know just what to do. They have the equipment and the contacts, and care about getting it done right! Highly recommend!"

"I worked with a different company previously for some work that needed to be done which was a nightmare. I then found the Professionals LLC. As soon as I reached out to them it was apparent to me that the job was going to be completed quickly and efficiently. Any questions I had they were happy to answer. It was a breeze with my insurance company. I will recommend them 5 stars to everyone I know which is why I'm writing this review. Their name is exactly what they are!!"

"Rescue Services was very prompt and professional and caring in all phases of their work on my home. My wife and I were very grateful that they could do our clean up and water remediation."