Longs Drugs Pharmacy

"The cashier I went to was very helpful and friendly. It was extremely crowded but she took the time to acknowledge me and thank me for coming by. her name was Hope and I’d go back again if she was the Xavier that would help me."

"Super super bad pharmacy I had called a day before because the app told me to they simply said oh call back tomorrow your medicine will be ready. Ok I call today an now it’s not gonna be ready an I have a flight today so now I’ll be with out my medicine on another state I really hope they take my insurance the medicine I take is to help with my random seizures an will have one after not having the medicine for more than 12 hours thank you Hilo longs"

"I got a text saying my meds were ready but didn’t head out to get them for about 4-5 hours. When I got there the clerk let me know it had been a very busy day and that, unfortunately my order had not yet been filled—but that she would make sure they filled it now while I waited (even at 8:30 pm the drive through is still busy and I had gone inside to retrieve the medications. ) She expressed empathy at it being strange that I got a text saying they were ready over 4 hours ago and that even now it would be another 20-39 minutes. But because she was so friendly and I could tell they were all hustling I just decided to go buy a few things we needed that I usually pick up there. When I wandered back over to the pharmacy counter she saw me coming and by the time I got there she had my meds in hand and happily gave them to me. There are a lot of places in town that get really busy and can take more than half and hour to fill a script, but there are few pharmacies in town where, despite the business, they all are usually still polite and willing to help with a smile. So for now Long’s downtown is where I fill my meds. I like being treated with respect no matter the circumstances and at Longs they often act like neighbors and I like that (( and hopefully the app will just get better with time!)"

"Longs is a good store. Went here a few times during our trip and was able to get things I needed and some Asian snacks to enjoy and bring home. Would recommend."

"This is a 24-hour Longs Drugs that you can rely to grab your emergency/travel needs while staying in Hilo. Staffs are pretty efficient and they will gladly help you on your queries. A great help to fix some last minute needs!"