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Altitude by Vintage
1550 Sky Valley Drive, Reno, Nevada, United States
About the Altitude by Vintage
Altitude by Vintage is a premier institution located at 1550 Sky Valley Drive in Reno, Nevada. This unique facility offers a wide range of services and amenities, including state-of-the-art fitness equipment, luxurious spa treatments, and expertly designed wellness programs. With breathtaking views of the surrounding mountains and a serene atmosphere, Altitude by Vintage provides the perfect setting for guests to relax, rejuvenate, and achieve their health and wellness goals. Whether you're looking to unwind with a massage, take a fitness class, or simply enjoy the tranquility of the beautiful surroundings, Altitude by Vintage is the ultimate destination for self-care and relaxation.
Photos of Altitude by Vintage
1550 Sky Valley Dr, Reno, NV 89523, United States
Opening hours of Altitude by Vintage
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Altitude by Vintage
"The receptionist is very friendly and listens to what you say. She has given me 2 tours of the apartment and answered a lot of questions. The account executives are also very friendly and will answer questions, too. Good office atmosphere."
"Move in experience was great, any time we called to ask a question they gave us a answer, all the staff was kind. Approved in a week, apartment was ready for move in. Provided all information during our lease agreement. I think we made a good choice for our family and I hope the this good customer service continues"
"This is my first apartment and although it’s a little dated they are currently in the process of updating everything. Desiree, one of the office managers walked us through the entire process and was so nice and helpful about everything. She really made the experience so easy. Bree also was a big help and answered all of our questions. Thanks so much to the great staff! Happy to call this place my first home"
"The apartments are a little old but in the process of getting redone. It was the perfect first apartment for my daughter and they worked with us based on her income needs. The office managers were very nice and walked us through each step. I just want to mention Desiree in the office specifically because she made everything so easy, and she was very professional and just really made the application process great. She helped us so much and was so nice and personable. Thanks so much!"
"I want to give this place 5 stars so so bad because I was so excited to move in and the management was initially very friendly. However, I've become increasingly frustrated about the lack of communication in that office. Before I even got approved, it took 2 months to hear back from the office and every time I called the phone was not working or they'd give me excuse after excuse. I wouldn't have had any idea what was going on with my application if I hadn't called because their side was completely silent. I was not told that my unit would be a handicapped unit even though I'm not handicapped and there's a long list of people who are and are in need of a place. I also wasn't told that the lease is only 6 months long until right when I was about to sign the lease. Now, after living at the apartments for a month, I have to say this place makes it nearly impossible to reach them with issues. This office is incredibly unorganized with a high employee turnover rate. You can't reach them over phone or over email and the office is always closed at random hours with no posted signs on the door. I can't even submit requests on their website because after 3 weeks of asking, they still haven't given me access to the online portal. The property itself is beautiful and quiet. It's very homey and I want to love it. But I think it definitely fell into the wrong hands."
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