Truckee River Terrace Apartments
501 West 1st Street, Reno, Nevada, United States
About the Truckee River Terrace Apartments
Truckee River Terrace Apartments is a charming residential community located at 501 West 1st Street in Reno, Nevada. Situated along the picturesque Truckee River, our apartments offer a peaceful and serene environment for residents to enjoy. Our spacious units are thoughtfully designed with modern amenities and feature stunning views of the surrounding natural beauty. With convenient access to downtown Reno and a variety of outdoor recreational activities, Truckee River Terrace Apartments is the perfect place to call home for those seeking a balance of urban convenience and natural tranquility.
Photos of Truckee River Terrace Apartments
501 W 1st St #102, Reno, NV 89503, United States
Opening hours of Truckee River Terrace Apartments
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
11:00 - 17:00
Sunday:
Day off
Reviews of Truckee River Terrace Apartments
"There's a lot to be said about Truckee River Terrace, Eden Towers, White Water Apartments, and 429 W 1st Street (brick house). The area of Ralston and 1st Street that is managed by Kromer Investments. This is not a safe place to live for families, children, or anyone that's not able to defend/protect themselves. Drugs and homelessness is a MAJOR problem in this area, which leads to the parties, fights, burglaries, and robberies. The dirt lot in the alley is a known homeless camp site, it's been an issue for years and property management tries to deal with it but isn't successful as the issue is too big. Security does a quick drive through sometimes but aren't fully dependable. Vehicles are broken into regularly in the area, ive called 911 around a dozen times for finding people overdosing in the alley or on the sidewalk. People jumped my fence regularly to go through my belongings in the backyard. Used needles, alcohol bottles, trash, human feces and urine litter the area. Shootings are a regular in the area, waking up to multiple gun shots in the alley or across the street at the park. Rushing to my elderly mother's room to make sure she was okay and no shots went through any windows. People trespassing into our front yard to go through our stuff. Homeless looking on everyones porch for cigarette butts or anything to steal. Random knocks at your door at all hours of the night from strangers with ill intent. I usually answered the door with a weapon to scare them off. I have videos and photos, a year's worth of all this activity. Lastly, property management charged me for power/gas every month even though they were the ones that instructed me to start my own NV Energy account when i first moved in, so I was paying NV energy in full AND Kromer Investments for electric/gas, then to top it off I was paying for the small studio unit's electric/gas (not attached to the house) for over 6 months. When the electrician came over to look at our power box and to work on the studio unit he informed us we have been paying for their power since it has been connected to our house the entire time. Management never repaid us like promised but kept charging us, stating if we didnt pay in fu we would be evicted, so essentially, pay what we tell you to pay or be evicted. Slumlord status. The house itself is almost 100 years old, build around 1936. Foundation is shot, floor is uneven inside throughout the home, cracked ceilings, leaks everywhere, basement floods. The advertised the fireplace but it never worked, we were told that we could pay ourselves to have it fixed if we wanted to use it and they would not reimburse us for it. Sooo many issues. I moved out after my lease was up. If you're into drugs, partying, drinking, loud music, violence, gunshots, and having your property stolen, this is a perfect place for you... I have home surveillance footage of all this. The new property manager is decent and tries to make a difference, he tried to work with me. But the facts still remained the same. This place is a major mess and hazard."
"The worst place to stay. Management sucks and assistant manager liers. When I asked can I see the apartment? They said " it's not ready yet, it will take a month to renovate it." Two weeks later she calls me " come bring the money orders $1200." I came I asked can I see the apartment? She said " it's ready." After signing 20 pages she gave me the keys I entered the elevator was awful the hallway stinks, dirty and dark. I entered the apartment not that they renovated it they haven't cleaned it...!!! Disgusting I almost had heart attack... Unbelievable."
"Liars. Absolute liars. I have photos that prove I prepped per instructions. There was 1 time I didn't and that was the most recent time. DO NOT MOVE IN HERE!!! Roach infestation!!! They will tell you your unit was treated and falsely document as if it was. In reality no effort is made to rid the unit of pests and the roach population grows out of control. The website makes this place appear much more attractive and inviting than it is. It's really run down in appearance and there are roaches."
"They are pretty nice. Newly remodeled and under new management. The new property manager is really getting this place turned around and although it's taking time he is doing a very good job at it. And they are friendly as well. (the office) Tenants generally keep to themselves and are pretty quiet. Well at least on my floor as far as I know probably on the other floors too"
"Please please do NOT rent from this apartment. This is a very honest review: We lived in The Truckee River Terrace for four years. It wasn't the nicest place but it was our home. In the last year they hired a new manager after going through maybe 7 different managers in 4 years. The end of September our bedroom door jammed locking us in our bedroom. We called the office but was transfered to a voicemail system. Because I was cooking and could not reach the office we had to call the fire department. They kicked in our door and put out the small fire. We let the office know the next day of the incident and that we tried contacting maintenance but we didn't get in contact with anyone. They did not fix our FRONT DOOR FOR FOUR days. In that same week I noticed I started to break out from small hives on my back. I contacted my doctor thinking I had an allergic reaction and she said that it might have been from bed bug bites. We did not have a bed bug infestation so I did not think anything of it. A week later I saw a neighbor and she asked did we get moved out of the building because of the bed bug problem that happened on our floor. We express that we did not know that there was a bed bug infestation on our floor. When asked the management over the phone they said that they did have a bed bug infestation and they did not tell us because it did not affect us. When approaching the manager and asking them why did they not tell us about the bed bug infestation he proceeded to tell me that they did not have a bed bug infestation. He lied to me after another employee confirmed it on a recorded line. Please of you have people staying there check on them. It it not safe or a good place to live."
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