Koolau Federal Credit Union 151 Hekili Street, Kailua, HI 96734
About the Business
Koolau Federal Credit Union is a trusted financial institution located at 151 Hekili Street in Kailua, Hawaii. As a member-owned credit union, we are committed to providing exceptional financial services to our members. Our convenient ATM services make it easy for you to access your funds anytime, anywhere. Whether you're looking to save, borrow, or invest, Koolau Federal Credit Union is here to help you achieve your financial goals. Visit us today and experience the difference of banking with a credit union that truly cares about its members.
Location & Phone number
151 Hekili St #101, Kailua, HI 96734, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"Terrible customer service. I need to ship a car. I have been trying to call for over a week. I left multiple messages with the loan department. No calls back. Do not do business with this bank!"
"Truly terrible. Applied for a HELOC that took over a month for a reply. They don’t answer calls or emails. When they did reply they just said I didn’t qualify and didn’t have the decency to walk me through why? No call backs no emails. I am fortunate enough to make over six figures and have a FICO score of over 800 and you’re telling me I don’t qualify for anything? This is the worst banking experience I’ve ever. These people should just shut down instead of wasting peoples time like this. DO BANK HERE."
"I have had as my bank for many years. Great bank"
"Hard to get ahold of, left voicemails and emails with slow, if any, response. Did not have a good experience after 4 years banking. Unjust banking practices due to their lack of positive customer service, lack of proper communication and nickel & dime fees."
"I have been with windward fed. From 1999 and they have given me better service then any of the three top banks and my first account was in the 60's. Keep up the love for us. your customers"
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