Hanks Tax Service,

1101 North King Street, Honolulu, HI 96817

"RED FLAG, RED FLAG DANGER Went down about a couple of weeks ago to see if Hanks Tax Service could do my taxes, wife taxes, and son. The lady that was standing by the front was nice, kind, and helpful. I asked if they could do my son's taxes with in mind that my son wanted to know if he could deduct some expenses for taxes. She asked what kind of work and pay. I also told her that he got money from school in a form of stipend. She didn't know what was stipend and just for coincidence Hank was in the area so she asked Hank what that was. Hank explained to her it was income shown as a W-2. A small red flag came to mind. Hank explained to bring in all the W-2s and his Hank Tax Service will take a look at it. Again he said bring in the W-2 and his Hank Tax Service will take a look at it. Now 4-3-2023 brought in all the information to the Hanks Tax Service. Again met a nice, kind, and helpful lady at the front (different from the original). She was about to get me started on the process of doing my taxes when another gentleman came and looked at what the questionnaire they provided earlier and seen that the total income was not filled. He asked to filled it out and I asked him which W-2s or which other form I should get the income information from. The gentlemen with shorts (another small red flag for a business) said Hanks Tax Service Does Not Know which forms or which W-2s income should be used. BIG BIG RED FLAG. So asked him again just incase I didn't make my self clear. He said W-2s are not the only place income are shown so I asked him like where for my situation he did said he didn't know. BIG BIG RED FLAG. If the person thats doing your taxes does not know where to look for income or ask the right questions or at least add W-2s DO NOT HAVE THEM DO YOUR TAXES. Again Hank himself said to me earlier to bring in the W-2s and any other form and Hanks Tax Services was going to take a look at it. The gentleman in shorts said Hanks Tax Services does not do that. RED FLAG RED FLAG DANGER . I decided right then that I was not going to do my taxes at Hanks Tax Services. Just remember everyone you are the one paying. Service to paying customer is King on King Street"

"Doooooood!! This place is the best! They are wizards with finances and taxes! They made me feel like I could actually get a handle on what I was needing to do. And! They were able to help me get my stuff together and find ways to be truthful and honest and still make sure that I was able to get my businesses going well! I struggle with the ideas of telling everyone about this place because I want them to be successful, and keeping them a secret because I want them to do my taxes forever now and if they get really successful they won't have time for me anymore LOL Thanks you guys, you're the best!"

"Thought for years they were doing an excellent job. While filing for my 2021 Taxes, they went over every form they filed except the underpayment form. Didn’t realize that I had been penalized over eleven hundred for underpayment. You’d think this would be an important fact to discuss! Maybe a gentle push to pay more throughout the year would be a great start to save yourself a thousand bucks for 2022! Thanks but never coming back here again."

"I trust the work that Hank does on my taxes. I am satisfied with the servixe he has done in the past few years. They have a system that allows me to quickly book an appointment, ask questions over the phone and get help. They are all very helpful and pleasant in the office"

"Not in the best of locations and easy to miss if you aren't paying attention or if the roads are busy, but I have to say, the people working there are very friendly and professional. I was very impressed with the help and information I received from Brandon Aquino. Very knowledgeable and gave me some valuable tax advise. I would highly recommend going here over the other national big chain tax companies."