The UPS Store 5691 Rickenbacker Road, Nellis Air Force Base, NV 89191

"the young lady that worked on 13 Jan 24 was very nice and helpful and her vibe was really good. even folded my jacket and packaged it for me. pleasant experience "

"So I wanted to give a huge shout out to Gilbert. He’s one of the delivery drivers here at nellis. One of our packages was delivered to the wrong address, and Gilbert went out of his way to go track this packet, and bring it to us personally. And we just want to tell him thank you so much for taking the time and getting us the package."

"Super friendly and helpful! I was able to get my package mailed out at a reasonable price. I'm very happy with the experience I had."

"I have to give two stars because I visited this UPS last week to ship a box; after asking Ruby if she could place "Fragile" stickers on the box she reassured me she would. I received a photo from the person I shipped the package to that there were no "Fragile" stickers on the box; just "fragile" handwritten in a couple of places in black marker that is not as noticeable as the bright orange stickers. This is disappointing because I didn't ask much from Ruby. I normally have good interactions at other UPS locations and overall appreciate the company. I just needed to bring this to someone's attention. Perhaps more customer service training and hiring motivated employees is required."

"Does anyone work here? I have yet to come to this location without a sign saying that they are out during business hours. Today there was 2 signs up, one that said "will return in 10 minutes" as well as "we are in the back, please make yourself known." I waited and yelled to the back and still no one."